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Peace of mind is important and knowing that someone is available on the phone to answer any queries gives you just that.
Our in-house hotline support will be your main line of contact and will deal with your query from beginning to end.
You will be allocated an Support Manager who will deal with any queries however complex including training,
improvement suggestions and anything else that will make your life easier.
As the software is accessed over the internet issues can be resolved by you support manager quickly and without interruption to your working day.
- Flexible upgrade protection
- Our modularised system is constantly changing, improving the flexibility and responsiveness to your business. We aim to provide flexible useable features aimed at minimising the administrative work untertaken by you and your staff.
- The latest versions and releases of software
- Every time a new software update comes out you will receive it, there will be no cost in accessing the update as they are released throughout the year. This gives you the most up-to-date versions of the eHeating product helping to maximise your business potential.
- Responsive customer support
- Our knowledgeable customer services team are available by phone or email whether you have a minor problem, or a major one. Our technical team are always here and will help you with any problems that you may encounter.
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