Take online bookings from your website straight into Commusoft

Embed the Commusoft online booking form onto your business's website to streamline the booking process, with customer and job information automatically added into your Commusoft database. Let technology help you get more job bookings and ease the admin burden.

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booking-portal-feature

We'll provide you with the code needed to embed a booking form onto your business's website. Customers can then simply click a 'Request Appointment' button, to let you know what service they need and their preferred date and time. They'll provide their contact information, which will be recorded in your customer database and a corresponding job set up. Commusoft can also recognise returning customers, send a custom confirmation email, and can take optional payment details as well.

More bookings, less admin

Convenient for customers

Customers don't always want to call businesses on the phone to book a service. They're looking for convenient options available in the places they spend their time - online. Being able to book online provides new ways for customers to give you their business, which in turn drives revenue.

Automatic records

No need to manually take your online bookings and transfer the customer details, job request, and preferred date and time into your job management system. Commusoft will automatically do this for you - freeing your time up for other things.

Built-in notifications

Sit back and relax. We'll let you know whenever there is a new booking request with a notification in Commusoft. This will tell you all the important details of the job request and let you go ahead and schedule it in to the diary.

booking online portal

Make it easy to book

Whether you already take online bookings or not, the Commusoft online booking form can help make it even easier for you to get work. Using your own booking form? Well, say goodbye to admin time and welcome integrated record keeping, follow-up, and notifications. If you don’t have a method of taking bookings online – get started today with ease. Simply copy and paste the code into your website – we advise having a web designer or tech-savvy friend do this, if you don’t know how.

Mini portal job

Choose which jobs you offer

You might only wish to offer certain types of jobs via the online booking form, such as routine or simple jobs. Which jobs appear in the online booking form is entirely up to you, simply choose to make that job type available from within Commusoft’s settings. This can also help stop customers from requesting services that you don’t offer.

online booking portal email

Personalised confirmation emails

You can create a custom confirmation/ follow-up email that will be sent to customers as soon as they they complete the online booking form. This is a great way to let customers know that you received their booking request, what you intend to do next, how long it should take you to respond, and anything else you think is pertinent. As with all our emails, you can use custom tagging to personalise the email with customer-specific information, such as their name, address, and what type of job they requested.

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