We believe vehicle tracking should integrate seamlessly into the rest of your job management tools. Commusoft's comprehensive solution links engineer tracking data with your diary, scheduling tools, and job information. Leave simple GPS systems behind and let us drive you to success.
Dedicated GPS trackers
Dedicated vehicle GPS trackers are highly precise, can’t run out of battery, or be left behind at a work site, unlike tracking solutions that rely on your mobile phone’s built-in GPS - plus no need to track your engineer’s personal device, just the company vehicle.
No extra monthly fee
Why pay for GPS that doesn’t work hand-in-hand with your job management software? Our Real-time Vehicle Tracking is included at no extra monthly charge for all our Paperless Office plan users and higher. You’ll pay a one-time charge per vehicle tracker (1 per vehicle) plus sim card and SMS credits.
Track the location of your vehicles in real time, using dedicated GPS vehicle trackers. This provides you with the oversight to manage your team, whether you have one van or a whole fleet. Benefit from the added security of being able to track the location of your vans and their valuable stock, crucial in the event of an emergency. With dedicated trackers, which can’t run out of battery or be turned off, you don’t have to worry about blind spots in your data. They even work offline when operating in areas with no service and will sync the data when signal returns.
Enhanced visibility means your office staff can make faster and better decisions when scheduling your field service engineers, letting you book more jobs into each day. Quickly seeing where all your engineers are at a given time can help you respond accordingly to booking requests or sudden changes and make more logical decisions. When booking a job into the diary, you can select an engineer on the map to see the distance and estimated time for the engineer to travel to that work address.
Keep accurate location records
Combine live trip information and timesheet data to get a handle on out-of-hours errands and unauthorised trips that hurt your profit margins. Our system integrates an engineer’s live location with the ‘travel’, ‘arrive’, and ‘leave’ time they provide through the Commusoft app. Using this data, we create a timeline of the engineer’s reported trip times and compare it to what the vehicle tracker records, providing you with true oversight.
Enhance communication with customers
The Engineer Profile Portal lets your customers track your engineer live on the way to their property, just like with deliveries and ride sharing services. This means your customers can know exactly how close you are to arriving and can ensure they are ready and available to greet you. Reduce no-access scenarios, whilst providing your clients with superior customer service, which they will surely appreciate. Office staff can also see the engineer’s estimated time of arrival and the fastest route on the diary map view.
Safe driving data
Dedicated GPS trackers can accurately measure driver behaviour, green driving indicators, and safety data. With enhanced insight into these areas you can be aware if your field service engineers are speeding, excessively cornering, or excessively braking, all of which can negatively impact your vehicle’s condition and increase associated costs. Access to the right data allows you to implement changes and reduce potential risks to both your employees and company property.
Don’t just access in-depth driving data for individual drivers, but see safe driving behaviours side by side, to compare driving within your team. We analyse multiple safe driving behaviours to assign an overall safe driving score to each driver, so you can easily see who may need to treat their vehicle with more care.
Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more organised, efficient and profitable with a free two-week trial. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of all-in-one job management software.
- Works on Any Device
- All-in-one Software