Worldpay

Worldpay is the UK's No.1 payment provider in payment processing technology and solutions for merchant customers.

Commusoft has partnered with Worldpay to bring you another choice when integrating card merchants into your Commusoft account.

Avoid late payment from customers

By taking payment on-site you can avoid late-paying and non-paying customers

Take on-site payment

Quickly and efficiently process transactions on the move and allow your engineers to take payments on-site

Sync payments with your invoices in Commusoft

Reduce the admin time of inputting sales orders and generating invoices

How does it work?

It’s now possible to link existing Worldpay accounts directly into Commusoft, so you can take payments seamlessly through Commusoft’s web application. Commusoft will take the payment by a card from your customer and mark the invoice as paid — which saves you time and gets you paid faster.

What Do I Need?

To set up the integration, you’ll need a Commusoft account and a Worldpay account. You can contact our team here to get set up on Commusoft and get started with the integration.

Commusoft integrates with the global leader in payments processing technology

What is Worldpay?

Worldpay Online Payments, Virtual Terminal, or Pay by Link provides your customers with fast and simple ways to pay. Accepts all major credit and debit cards, as well as PayPal payments via your website. Worldpay payment systems are compliant with PCI DSS industry security standards. You’ll also benefit from their expert team, who are on-hand to help you choose the right service and support you as you grow your business. Worldpay have simplified their pricing plans to offer more choice and flexibility to suit your business.

What is Commusoft?

Commusoft is an all-in-one cloud-based job management software designed for small and large companies with multiple engineers. It helps you manage your customer database, quotations, jobs, engineer diaries, safety certificates, and invoicing. It is accessible on your PC, Mac, iPhone, iPad, Android phone or Android tablet.

 

The customer support we have received has been the best of any company we work with. Natalie O, A&G Group
The training we received was 5 stars and went above and beyond to ensure we were using all the functions the software has to offer. Luke S, Ableforce Services Ltd
Support team was amazing. Their knowledge was so good and it really helped us use the software exactly how we want it to work. Oliver G, Buckinghamshire Heating Ltd
The training was brilliant. Support staff was exceptional at her job and really puts you at ease with what you are doing on the software. David E, Epic Global Group Ltd
Can't reiterate enough how much I enjoyed training with the customer representative. She's a credit to your company. James G, Ledi Plumbing & Heating
The initial raining over the telephone was in-depth and lots of support was given. Sue J, JDL Electrical Systems Ltd
 

Frequently Asked Questions

Is this solution Payment Card Industry Data Security Standard (PCI DSS) compliant?

Yes, the Commusoft WorldPay integration is fully PCI DSS compliant. Customer card details are never stored in Commusoft’s system. They are stored by WorldPay, which is a secure, PCI DSS compliant payment service provider.

Can I store card details for future invoices raised against the customer?

Yes, these customer details can be stored, but the card details themselves are not stored directly in Commusoft but are stored by WorldPay, in accordance with PCI DSS compliance rules. 

Does Commusoft handle the fees that WorldPay charges for transactions?

No, you will need to adjust this fee manually in your accounting package. 

Do I need a specific type of WorldPay account for my Commusoft integration to work?

Not all types of WorldPay accounts will work with this integration. You will require an e-commerce account and should contact WorldPay before to check if this applies to you. 

Does the WorldPay payment go directly into my bank account?

WorldPay offers a variety of payment solution agreements, depending on your business model. The type of agreement and account you have with WorldPay will decide whether payments go directly into your bank account.

How long is a deferred payment valid for if the payment isn’t processed?

Generally, the length of time you can keep a deferred payment as valid depends on the card provider but 30 days is the number for our WorldPay integration. However, this is subject to change so make sure to check if it applies to your business.

Can I process a refund for these WorldPay payments in Commusoft?

Refunds will be managed via WorldPay in order to ensure compliance with PCI regulations.

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