About Ideal Plumbing Solution
Predominately a plumbing and heating company that also delivers an all-encompassing facilities management service.
Company Size: 15 employees
Location: Swindon, UK
“Before we got the Commusoft software package we were a little bit skeptical about moving into the software. After having it I don’t how we’d move forward without it.
Commusoft is really easy to use, we had a new office person and when she came to the office for her first day she logged straight into Commusoft, was given a quick visual tour of the program, and within 5 minutes she was on her own.
One of our favourite features within Commusoft is the mobile app that the engineers use. It gives us complete control over our engineers: They schedule the day from their mobile devices it’s all completely automated, so we don’t have to follow that back up.
This software is a must for anyone looking to expand and progress their business. Commusoft is not only a software package, it is another employee.”
What Other Users Say
I can honestly say going forward with technology, it's so much easier, so much more organised, and just a lot more professional.
Westminster Heating and Plumbing Ltd
Our office staff are now able to manage their time much more efficiently - I'd estimate we've reduced our office admin time to roughly 30%.
C.P. Jefferies Ltd
There is no way we could run our business efficiently and effectively... we just simply could not run it without Commusoft - it would be impossible.
Custom Heat Ltd
I can increase my revenue by 14% by the end of this year. When you look at that in terms of monetary value, it's a no brainer.
Ace Energy, Plumbing and Heating
10hrs saved managing schedules
35% improvement in customer feedback
15% reduction in total travel costs
20% reduction in no-access jobs
10% improvement in first-time fix rate
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