Ideal Plumbing Solution - Plumbing

Find out how Ideal Plumbing Solution got on with Commusoft, from scheduling appointments on the go, to introducing new staff members to our easy-to-use software.

 

  • About Ideal Plumbing Solution

    Predominately a plumbing and heating company that also delivers an all-encompassing facilities management service.

  • Industry: Plumbing

  • Company Size: 15 employees

  • Location: Swindon, UK

Ideal Plumbing Solution

“Before we got the Commusoft software package we were a little bit skeptical about moving into the software. After having it I don’t how we’d move forward without it.

Commusoft is really easy to use, we had a new office person and when she came to the office for her first day she logged straight into Commusoft, was given a quick visual tour of the program, and within 5 minutes she was on her own.

One of our favourite features within Commusoft is the mobile app that the engineers use. It gives us complete control over our engineers: They schedule the day from their mobile devices it’s all completely automated, so we don’t have to follow that back up.

This software is a must for anyone looking to expand and progress their business. Commusoft is not only a software package, it is another employee.”

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What Other Users Say

This software is enabling our day-to-day processes to run smoothly… we’ve been able to leap forward instead of taking one step at a time.


The Register of Tradeswomen

We’ve quadrupled our workload, but we’ve only doubled our workforce; this is because of all the features Commusoft offers... The beauty of Commusoft is that it’s a completely scalable solution.


Premier Heating Solutions Ltd

I can honestly say going forward with technology, it's so much easier, so much more organised, and just a lot more professional.


Westminster Heating and Plumbing Ltd

Our office staff are now able to manage their time much more efficiently - I'd estimate we've reduced our office admin time to roughly 30%.


C.P. Jefferies Ltd

10hrs saved managing schedules

35% improvement in customer feedback

15% reduction in total travel costs

20% reduction in no-access jobs

10% improvement in first-time fix rate

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