Ideal Plumbing Solution - Plumbing

Find out how Ideal Plumbing Solution got on with Commusoft, from scheduling appointments on the go, to introducing new staff members to our easy-to-use software.

 

  • About Ideal Plumbing Solution

    Predominately a plumbing and heating company that also delivers an all-encompassing facilities management service.

  • Industry: Plumbing

  • Company Size: 15 employees

  • Location: Swindon, UK

Ideal Plumbing Solution

“Before we got the Commusoft software package we were a little bit skeptical about moving into the software. After having it I don’t how we’d move forward without it.

Commusoft is really easy to use, we had a new office person and when she came to the office for her first day she logged straight into Commusoft, was given a quick visual tour of the program, and within 5 minutes she was on her own.

One of our favourite features within Commusoft is the mobile app that the engineers use. It gives us complete control over our engineers: They schedule the day from their mobile devices it’s all completely automated, so we don’t have to follow that back up.

This software is a must for anyone looking to expand and progress their business. Commusoft is not only a software package, it is another employee.”

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What Other Users Say

Our office staff are now able to manage their time much more efficiently - I'd estimate we've reduced our office admin time to roughly 30%.


C.P. Jefferies Ltd

There is no way we could run our business efficiently and effectively... we just simply could not run it without Commusoft - it would be impossible.


Custom Heat Ltd

I can increase my revenue by 14% by the end of this year. When you look at that in terms of monetary value, it's a no brainer.


Ace Energy, Plumbing and Heating

One service invoice used to take 5 to 10 minutes, but now it literally takes 30 seconds. We get invoices out much quicker to customers and get paid faster too.


A & S Kingdon Ltd

10hrs saved managing schedules

35% improvement in customer feedback

15% reduction in total travel costs

20% reduction in no-access jobs

10% improvement in first-time fix rate

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