Ep. 5: How Do Customers Find Your Business?

Success in the Field

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How do customers find your business in 2020?

In episode 5 of Success in the Field, Jason and Jack dig into some consumer research* and discuss how you can stand our from the crowd, including:

  • The most common ways people find tradespeople
  • The decision-making process and why it matters
  • Suggestions to help you get more customers

For more resources check out our detailed guide on crafting the perfect customer journeys in your business.

If you enjoyed this episode, please share it with anybody else you think may be interested using the links to the side. Plus get in touch with us on social media to let us know your own thoughts on how customers discover your business! You can reach us on: TwitterLinkedInFacebook.

Success in the Field

Success in the Field is a video series for field service professionals. Each episode we discuss the rapidly changing field service industry and how you can accelerate your business’s success in the field. Make sure to subscribe to stay up to date!

*Statistics from this episode are available in Eureka Research’s full report.

 

Hosted By

 
Jason Morjaria - Commusoft Founder

Jason Morjaria

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As Commusoft founder, Jason has over 15 years of experience building software for field service companies and working with businesses to understand their challenges. Jason created Success in the Field to share his insights and discuss vital topics for the field service industry, all with the aim of helping companies improve their customer journeys.

Jack Sargent - Commusoft

Jack Sargent

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As Commusoft's sales manager, Jack has spoken with thousands of field service companies to discuss their business needs. Jack joins Success in the Field to to bring his knowledge of the day-to-day challenges tradespeople face and the many stories that Commusoft clients have shared with him over the years.

 

Watch Next

Success in the Field episode 7

Ep. 7: How to Build Trust and Win Jobs

Trust isn't created overnight, so how can field service businesses leverage trust to win more jobs? Join Jason and Jack as they share their thoughts in episode 7 of Success in the Field.

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