Commusoft vs simPRO

The Top-Notch simPRO Alternative

Commusoft and simPRO both provide job management software for field service businesses. However, Commusoft is purpose-built based on client pain points, and boasts powerful customisations that accommodate diverse workflows. With Commusoft's powerful automation features, emphasis on customer journey, and fantastic mobile apps, it's a natural simPRO alternative.

  • Commusoft's interface is easy for users to navigate
  • Invoice automatically when the job is completed
  • Build your own custom forms and certificates
  • Automatically send service reminders via email, SMS, or letter
  • Real-time vehicle tracking system using dedicated trackers
  • Supports planned preventative maintenance workflows
  • Payment integrations with Stripe, Worldpay, and SumUp
  • And much more

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Transform Daily Operations with Commusoft

Whether you’re looking for an alternative software or simply trying to compare Commusoft vs simPRO, we’ve covered several of the core areas in which we differ. However, this is just the tip of the iceberg; we’d love to talk to you about your current challenges and how we can be of assistance.

GetApp Category Leaders 2023 Commusoft is a G2 High Performer 2024 Capterra Building Maintenance Shortlist

Powering The Trades Industry

Commusoft rating on Google is 5 out of 5

121 reviews

Commusoft rating on Capterra is 5 out of 5

197 reviews

Commusoft rating on G2 is 5 out of 5

30 reviews

Boost Productivity with a Reliable Mobile App

A simPRO alternative

The Commusoft mobile app is a natural extension of the web software, designed to empower your engineers to maximise efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, custom forms, part requests, emailing, invoicing, and more – all from an iOS device or Android smartphone. You can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!

Learn more about Commusoft’s Mobile app.

mobile app field service

Accelerate Payments with Digital Invoices

Compared to simPRO

Commusoft’s Invoicing feature optimises digital invoicing, empowering engineers to invoice directly from the field, or allowing office team members to handle payments. If you’re looking to reduce admin and streamline your operations even further, you can set your invoices to automatically generate and send to the customer. You can customise this time-saving automation by job type, so it’s up to you whether certain jobs automatically invoice and if they charge a flat rate or by labour and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, consolidated invoicing, and more.

Learn more about Commusoft’s Invoicing feature.

Invoicing for web and mobile

Prosper with Powerful Reports

Commusoft vs simPRO

Data-driven decisions are a must for any growing business. Commusoft’s 40+ preconfigured reports and customisations allow decisionmakers to make important choices with confidence. With financial, job, user, parts, time sheet reports, and more, no data slips through the cracks. Want to see the reports that matter most to you any time? Simply pin them to your Dashboard, and you can quickly look at the data that matters most to you. Commusoft’s reports helps businesses forecast where they’re headed, so they can continuously outpace competitors.

Learn more about Commusoft’s Reports and dashboard.

Reporting overview

Improve Customer Care with Service Reminders

Commusoft vs simPRO

Personalised reminders are a great way to keep customers satisfaction. Commusoft’s Service reminder messages are customisable; your team can create custom templates, time frames, messaging, and include personalisation tags. Further, Commusoft Service reminders include an online booking form, so customers can book service directly from their reminder message. With the option to send automated or manual reminders, Commusoft clients have full control over the experience they offer their customers.

Learn more about Service reminders.

Service reminders portal

Create Uncomplicated Digital Custom forms

Compared to simPRO

Commusoft’s Custom forms feature was built to capture more information than industry-standard certificates. With 19 different question and answer types, engineers easily capture unique data directly from the field. Whether it’s safety forms, checklists, assessments, or more, clients can easily create and modify forms within Microsoft Word, and easily upload them to Commusoft. Custom forms are saved against job reports and customer records, meaning Commusoft clients have access to complete customer histories at all times.

Learn more about Commusoft’s Custom forms.

Custom form builder

Prosper with Responsive Customer Support

Commusoft vs simPRO

We pride ourselves on our 5-star client services and customer support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalised training sessions. This implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to empower clients.

On top of that, we make sure to listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested, ensuring Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.

customer satisfaction coming from after-sales care portal data

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Wolseley logo
Parts arena for plumbing and heating engineers
Stripe integration website logo
Pipedrive logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
sumup integration logo
Zapier Logo
naturalforms integration logo

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