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FIELD SERVICE ENGINEER APP

Control Your Growth Commusoft’s Mobile Work App

A reliable field service engineer app is increasingly necessary to manage remote teams. Engineers already use their mobile devices in their daily lives, so why not for work too? Commusoft's offline capabilities make it easy to oversee your team via iOS and Android devices, wherever they are.

 

Transform Operations With Our Field Service Engineer App

Accessible Mobile Order App

Our iOS and Android mobile app is available for iPhones, iPads, Android mobiles, and Android tablets.

Step Into the Future

Digitise your business with a dedicated field service mobile app! Your records will be safe, organised, and accessible from anywhere.

Offline Functionality

Teams can view important data, create documents, and complete jobs when there's no Wi-Fi. The app syncs soon as connection returns.

Mobile Database From the Road

Give your mobile workforce access to your entire customer and supplier database. They can view and update records, all without needing to call the office.

On-Site Invoicing

Commusoft’s mobile app can both request and accept payments directly from the job site, so you can get paid quicker.

Real-Time Data Syncing

With Wi-Fi connection, data will instantly be shared between the field and the office, or will sync as soon as connection returns.

Rob

Owner/Director

C.P. Jefferies Ltd

Now, with each engineer having their own device, they can see which engineers previously attended the customer and works that have been carried out. With each of our engineers having their own individual diaries, our office staff are now able to manage their time much more efficiently.

Oversee Your Business From Anywhere

Mobile Workforce Management Made Easy

FIELD SERVICE ENGINEER APP

Mobile work is the very foundation of the trades. Commusoft’s field service engineer app was built for the trades, helping clients revolutionise their day-to-days. From parts and customer data, timesheets, office tasks, invoicing, and much more, we’ll make sure your team is supported wherever they may be.

  • Restructure company communications and make the most of your days
  • Managers can oversee their staff from their mobile app
  • Easily record important job and employee data from the road
mobile app field service

Stay Up-To-Date

MOBILE APP

Commusoft’s field service engineer app streamlines communications between your field and office staff. With automatic data synchronisation, your team can get on with their days with less phone calls and check-ins. Everyone knows where the other is, and what they should be doing.

  • Commusoft’s mobile app puts engineers’ full diaries in their hands
  • Track time and job statuses without checking in with office
  • Send alerts for new jobs instead of making lengthy phonecalls
Commusoft mobile job notification

Our Field Service Engineer App Can Revitalise Your Operations!

Effectively Manage Your Entire Team

Don’t Speculate Employee Activities

TIMESHEETS

Track your employees’ time and activities with ease. Commusoft’s mobile app automatically logs time spent travelling and at job sites. This produces accurate timesheets, so you don’t have to manually generate reports.

  • Time is automatically tracked via our mobile app
  • Build custom timesheets with data on specific employees or time periods
  • No more digging through paper files: data is easily found in the app
Mobile app collecting timesheet data

Kickstart Your Team’s Productivity

OFFICE TASKS

Get your office staff organised and in sync with office tasks. Anyone can raise an office task for a member of the team, whether they’re in the office, on the road, or on site. This removes hours of paper-based admin and phone calls.

  • Your team has a lot to do. Help them organise their days
  • Engineers can request admin tasks directly from the field
  • Link office tasks to estimates or jobs to keep all relevant data in one place
Office tasks notifiy staff

Get the Most From Your Field Service Engineer App

  • Digital Forms and Certificates

    We offer industry-standard certificates and custom forms, which you can create and customise.Whether you record job site surveys, appliance records, or team safety checklists, Commusoft can handle it.

    Certificates on mobile
  • Print and Export Timesheets

    Commusoft stores timesheet data indefinitely, so you can always access important records. You can also download timesheets as PDFs and print as needed.

    Custom timesheet report
  • Create Personal Tasks

    Align your techs and office; all staff can assign personal tasks, like asking the office to invoice a job, for example. The assigned user receives a notification and marks tasks "complete" when finished.

    office tasks notification
  • Invoice From the Field

    Improve company cash flow and help your office staff! Engineers can create and send invoices directly from the job site. With integrations like SumUp, engineers can immediately accept payments.

    Invoicing on mobile and web
  • Scan in New Parts

    Leave bulky laptops behind! Stockroom managers can use their mobile app to scan barcodes into your stock database. Parts statuses are automatically set to available, so your team can work on assigning them to jobs straightaway!

    Stock control barcode app

Get the Most From Your Field Service Engineer App

Field Service Engineer App FAQs

  • Unlike some of our competitors, Commusoft’s mobile workforce app works without an internet connection, which means your crew can log important information from anywhere. Data will then sync to the main Commusoft web application, and to the office staff once your internet connection returns. Please note, some features will not work offline.

    Our field service mobile app displays full engineer diaries, keeps engineers and the office in sync, and replaces the need for traditional paper invoices, safety certificates, job reports, paper records, and more.

    Your engineers can efficiently complete jobs, and your office team will always know where they are. It’s a win-win.

    Ready to see Commusoft’s mobile app in action? Book a call with our team today!

  • Your team will have access to their schedules via daily or monthly views, customer and appliance data, job histories, job reports, parts and vendor information, custom forms, invoices, and much more.

    Our field service mobile app functions as a mini Commusoft!

    Think about what your team can accomplish with this level of accessibility and organisation. With less reliance on paper and the office for simple updates, your engineers can focus on what matters most: expertly completing jobs while providing unmatched customer experiences.

    Want to learn more about Commusoft from the road? Check out our engineer’s guide to Commusoft!

  • No, you do not; our mobile field service app is a keystone of Commusoft, and is available across all our plans for no additional fee.

    Learn more about each of our plans and pricing.

  • Commusoft’s pricing depends on how many licenses you need and which of our plans you choose.

    Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.

    To see all of our pricing details and which features are included in which plans, check out our pricing page.

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