Ep. 6. Customers Expect Convenience. How Are You Adapting?

Success in the Field

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How do field service businesses provide customers with convenience?

In episode 6 of Success in the Field, Jason and Jack are joined by Robbie Trainer from TrueQuote. They’ll discuss:

  • Why customers expect convenience
  • The role of technology and how to best utilise it
  • How quoting can be made more convenient

If you enjoyed this episode, please share it with anybody else you think may be interested using the links to the side. Plus get in touch with us on social media to let us know your own thoughts on customer convenience! You can reach us on: TwitterLinkedInFacebook.

About our guest

Thanks to Robbie Trainer and TrueQuote for taking part in this episode. TrueQuote offer plumbing and heating companies with an easy way to generate new sales leads and offer customers an instant quote from their website. Contact: 0191 249 5879.

Success in the Field

Success in the Field is a video series for field service professionals. Each episode we discuss the rapidly changing field service industry and how you can accelerate your business’s success in the field. Make sure to subscribe to stay up to date!

 

Hosted By

 
Jason Morjaria - Commusoft Founder

Jason Morjaria

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As Commusoft founder, Jason has over 15 years of experience building software for field service companies and working with businesses to understand their challenges. Jason created Success in the Field to share his insights and discuss vital topics for the field service industry, all with the aim of helping companies improve their customer journeys.

Jack Sargent - Commusoft

Jack Sargent

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As Commusoft's sales manager, Jack has spoken with thousands of field service companies to discuss their business needs. Jack joins Success in the Field to to bring his knowledge of the day-to-day challenges tradespeople face and the many stories that Commusoft clients have shared with him over the years.

 

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Success in the Field episode 7

Ep. 7: How to Build Trust and Win Jobs

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