Streamline Your Daily Operations
Centralize Your Customer Records
Store vital client contact details, job histories, asset records, communication logs, and more, all in one FM software. Further, Commusoft’s customer database automatically updates live team locations and tracked activities. Your admins can get the full picture without needing to call your field team!
Easily Schedule and Dispatch
Take weight off your admin staff and help them manage team diaries confidently. With custom job descriptions, skill types, and team shift patterns, your office staff can always assign the right engineer.
Oversee Your Mobile Workforce
Keeping the office and field united is crucial. Commusoft’s mobile app offers many offline capabilities, ensuring engineers can work without interruptions. Data syncs to your team’s mobile devices in real-time when internet connection returns. Your employees will be in sync no matter what happens!
Impress Customers With Outstanding Care
Improve Customer Communications
Want to prioritise customer support? As soon as your team begins to travel to the job site, your facility management customers will automatically be notified with an on-the-way message and tracking portal link. Customers will know exactly who to expect and when.
Book Appointments 24/7
Many facility managers are too busy to call or email your team. Allowing them to take care of their admin needs themselves can be the best customer experience! A personalised customer self-service login portal allows them to schedule jobs when it’s most convenient for them.
Consolidate Monthly Invoices
Each facility your team services comes with dozens of jobs per month. Rather than send an invoice after each appointment, our facility management software can help your admins create and send consolidated invoices. From their personal digital invoice statement portal, facility managers can review and securely pay any time of day.
Diversify Your Profitability
Efficiently Manage Different Job Types
Each one of your services, whether your team inspects fire safety equipment, performs electrical testing, or installs green appliances, needs to be managed differently. Whether it’s a one-off job or planned monthly maintenance, Commusoft can help your team guarantee it’s handled appropriately.
Speed Up Your Invoicing Process
Organize parts pricing, labour rates, and time to complete each service, and understand your margins with our ease-of-use facility inventory software. And get control of your budget, the costs of each service type, and deliberately price jobs.
Enhance Your Digital Estimates
Whether you’re managing repairs or broken assets, Commusoft allows your team to create as many custom estimate templates as you need. This ensures your field team can effortlessly quote for future jobs directly on-site. Or, your admins can build and send quotes; it’s up to you!