Domestic and commercial gas, plumbing, and heating requires coordination and organisation. Discover how gas engineers maximise service schedules, increase recurring revenue, and boost compliance in the field with Commusoft.
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Commusoft ensures engineers have access to detailed asset histories, including make/model and past service information. This way, your crew can confidently make informed recommendations, such as suggesting a simple parts swap, or a full boiler replacement.
Create custom workflows and site questionnaires to ensure engineers follow standardised processes and consistently record all necessary information for the office. This helps maintain high safety standards and ensures every customer receives the same level of care, even as your customer base continues to grow.
Engineers can quickly build and complete industry-standard safety certificates, such as CP12, at the job site. These documents are easily accessible in Commusoft, meaning your team can send PDF copies to customers whenever needed.
Commusoft enables our clients to offer a variety of invoicing and payment options. This includes deposit, final, and consolidated invoices and options to pay from the job site, online, automatically, or over the phone.
With Commusoft you can organise each service type you provide, like boiler installation or retrofitting, as well as by varying skill levels, such as apprentice. This guarantees dispatchers always assign the best team members for the job.
Increase monthly recurring revenue by offering tiered service plans for residential customers and complex contracts for commercial. Your team will always be aware of contracted agreements. Further, you can accept auto-payments with GoCardless.
Stand apart from competitors with unrivalled digital proposals! This professional solution lets your sales team include personalised site photos, videos, and various pricing options. Providing prospective customers with the best solutions makes it easier to scale business growth and profits.
Whether you replace boilers, outfit bathrooms, or inspect leaky pipes, you need a sales platform that makes it easy for your sales team to organise each unique opportunity. When nothing falls through the cracks, your salespeople can focus on winning deals – not searching for lost files.
Selling a new boiler? Why not offer different thermostat options too? Offering variety is a great way to prove to customers how much you care, and set you apart from competitors. After all, the more personalised your proposals, the better your chances are of winning more business and boosting your revenue.
Gas engineers need to efficiently juggle various service types, installations, and critical safety standards. Commusoft's gas engineer software streamlines the difficult processes that hold many teams back, making it the stress-free solution for scaling your business.
Easily schedule and edit jobs
A streamlined dispatching process and mobile team tracking ensures your team can maximise each shift. Dispatchers can schedule the most qualified team members and effortlessly drag-and-drop appointments. Further, Commusoft enables seamless communication between admins and engineers, so nothing falls between the cracks.
Boost monthly recurring revenue
Inspections and maintenance are essential for heating and gas appliances. Whether you want to offer complex service plans, manage varying levels of risk, or simply increase the number of customers under contract, Commusoft can help. Build a library of contract templates, set up auto payments through our GoCardless integration, and ensure a smooth renewal process for every customer. Further, we offer SLA monitoring, ensuring your team exceeds expectations. Taking control of repeat payments and contracted agreements has never been easier!
Decrease admin strain
Sending automated reminders boosts productivity and recurring revenue. Admins can customise your service reminders to recur at any time interval and generate personalised communications based on your templates. Our messages even include an online booking link so your customers can set up an appointment right away. Automated service reminders is an important method of retaining customers and growing repeat revenue!
Arrive to jobs knowledgeable and prepared
Organise any gas-powered appliance you service in Commusoft’s asset maintenance software. Our heating service platform enables you to track all of your customer's assets to monitor work history and linked jobs.
You can maintain assets your way by linking them to service contracts and PPM schedules. Plus, your engineers can update records, including service histories and photos, from the job site - boosting compliance and efficiency.
Create gas safety forms in minutes
Whether your team is required to complete industry-standard certificates, such as CP12, inspection forms, or site-safety checklists, Commusoft's mobile app can handle it. While on site, engineers can quickly fill out records and collect digital signatures. Once complete, you can email PDFs directly to customers. You can ensure your team is compliant with regulations, guarantee your team is safe on the job site, and effortlessly maintain records. No more file cabinets or searching for lost papers!
Create invoices for any occasion
Our professional gas engineers software can help you improve company profits! Your team can invoice on site or from the office as soon as a job is complete. Office staff can take deposits, send partial and final invoices, and receive payments online. Your engineers can invoice from their phone and let customers pay via card integrations. Or, commercial clients can handle payments through a personalised self-service statement portal. Getting on top of your financials and getting paid has never been easier!
Gas engineer software is a digital platform that is reinventing the day-to-day management of gas engineer and admin activities. The best team management systems help teams supervise all service opportunities, streamline scheduling and dispatching, and provide various payment options.
Commusoft can do this, and so much more. Our Sales CRM and Job management software enables our clients to take full control of each new enquiry through to the final invoice. Further, our system keeps entire teams in sync in real-time, empowering them to streamline their workload while offering the best customer experiences.
We’re an all-in-one solution, which means our clients can handle job scheduling, automated customer alerts and notifications, personalised gas certificates, invoices, financial reports, and so much more, from one place. Whether on our desktop or mobile app, your admins and engineers will always have access to the information they need.
Ready to see Commusoft’s gas engineers software in action? Book a call with our team today!
We understand the importance of gas safety and compliance in the gas, plumbing, and heating industry. That’s why Commusoft offers a dedicated custom forms system. This platform allows admins to build certificate templates, such as CP12 or CP16, on Microsoft Word. Once built, they can easily import templates to Commusoft.
Your library of templates can be accessed by engineers via the Commusoft mobile app straight from the work site. They won’t need to sort through messy paper documents; digital gas certificate software enable engineers to quickly complete forms with no extra hassle. Furthermore, they can collect customer signatures too.
These documents are safely stored within Commusoft and can easily be accessed by admins. If a customer requests, admins can send PDFs or print them. Commercial customers with a personalised customer portal log-in can retrieve, review, download, and print documents any time of day.
Learn more about digital CP12 certificates!
Yes, you can create and upload custom forms to Commusoft. This is useful if you want engineers to collect site-specific information, such as a safety survey, or complete an equipment checklist, for example. Your team has complete control over how they operate and look.
Just like your digital certificates, custom forms are safely stored within Commusoft, and can easily be accessed, downloaded, or printed.
Commusoft’s pricing depends on how many licenses you need and which of our plans you choose.
Check out our plans to see the best option for your team!
Commusoft integrates with accounting software including Quickbooks Online, Xero, Sage Accounting, and a variety of communication, business, and supplier integrations too!
Check out all our integrations!
Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing gas heating and plumbing businesses.
Learn more about our plans!
Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn about Commusoft’s Free Trial!
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