PERSONALISED ONBOARDING
All new clients are onboarded with a devoted trainer after joining.
SWITCH TO COMMUSOFT
The Best Maintenance Software For Your Operational Needs
Built for multi-trade service businesses who handle residential and commercial works, Commusoft is the only system that helps you optimise customer, property, and job information, all from one platform. Discover how you can streamline workflows, create custom contracts, offer personalised payment methods, and so much more.
Why Switch to Commusoft?
DEDICATED CLIENT SUPPORT
We have email and phone support, plus an extensive Knowledge Base.
TIMELY PRODUCT UPDATES
Client-suggested product updates are launched when they’re ready.
Optimise Administrative Workflows
Boost Business Productivity
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Streamline Customer and Job Data
Commusoft makes it easy to organise customers, multiple work sites, and billing addresses. All job and client information is accessible from one screen, making it easy to review communication history, outstanding tasks, and progress the job to completion faster. You can streamline dispatching, improve customer service, and ensure nothing falls through the cracks.
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Automate Service Contracts
Powerful automations are at the heart of the Commusoft platform. Build custom contract templates and settings, and personalise them to each client. Plus, you can set service reminders to trigger based on each client’s service contract and enable contracts to auto-renew.
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Optimise Engineer Dispatching
Easily handle last-minute callouts and cancellations and ensure your team stays prepared for anything. Cover more service areas and complete more jobs per day - without hiring more team members. Streamline dispatching with an intelligent scheduling solution that automatically assigns engineers based on service type, skills, and shift patterns.
Improve Field Experiences
Equip Techs in the Field
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Manage Mobile Parts and Inventory
Automate parts ordering, organise your warehouse, and maintain supplier relationships. Your parts manager can easily check in new parts, and build personalised picking lists per technician. Plus, techs can view what’s in stock from their mobile app, and trade parts with other teammates from the road.
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Streamline Field Operations
Create custom workflows per job type to standardise on-site processes and build detailed job reports. Commusoft’s mobile app syncs in real time, letting engineers access their schedules, parts, and asset information while offline.
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Design Custom Forms
Build digital forms for all your field needs, including industry-standard certificates, site-safety checklists, equipment lists, and more. You can make forms mandatory for engineers to complete while on-site, meaning you standardise company procedures.
Customer Service
Improve Customer Relationships
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Work Order Management
Oversee all services, work addresses, and customer contacts from one platform. Your admins can ensure engineers are deployed effectively, stay on schedule, and customers receive expert care. With Commusoft you can customise your digital job reports with fields including site photos, engineer notes, and more. These are stored against customer records can be sent in a flash.
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Customer Self-Service
Give customers the ability to answer queries and action tasks on their own. Plus, you can reduce administrative burdens by offering customer self-service solutions, including online booking, payment portal, and personalised customer log-in portal.
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Customise Billing and Payments
Advanced invoicing and various ways to pay is a must for commercial service companies. With Commusoft you can set automatic recurring billing cycles, create deposit, consolidated, and final invoices. Accept payments online or on site via credit card, direct debit, or Apple/Google Pay. Reduce fees and get paid faster by setting credit card limits on large bills and accept direct debit instead.
Business Development and Expansion
Take Control of Company Growth
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Proposal Management and Sales
The Commusoft Sales platform helps users manage all aspects of selling their services, from initial inquiry, lead management, to job won. Sales teams can build and manage sales pipelines, set lead nurturing campaigns, and create custom digital proposals.
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Detailed Reporting
Information from Commusoft reports make it easier to plan for the future. From job costing and profit insights, you can understand which of your services contribute most to revenue, making it easier to pinpoint where to focus.
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Customisable User Permissions
Businesses can tailor user roles and permissions to accommodate growing teams, ensuring that each user has access to the features and data they need while maintaining security and control. Plus, Commusoft offers daily licenses: perfect for service businesses that subcontract workers.
How Does Commusoft Compare to Your Current Software?
10,000+
Contractors Trust Commusoft Daily
4.8/5
Average Review Rating
93%
Satisfaction with Client Support
