How to Write Winning Tenders for Property Maintenance Contracts
If you can demonstrate value alongside quality, and backing it up with data, it can make a significant impact when you tender for property maintenance contracts.
PROPERTY MAINTENANCE SOFTWARE
Provide Unmatched Customer Service and Win More Business
Commusoft empowers property maintenance teams to build custom service contracts, efficiently dispatch teams, and offer various digital payment options. Discover how creating personalised solutions for each building you maintain can help you expand your service territory!
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I would definitely recommend Commusoft"
“Commusoft lets us gain more business as well because instead of a customer possibly forgetting our details, can’t find us anymore, they go online…we’re actually capturing them before they have a chance to go somewhere else, it’s really, really important for us.”
Gurminder Jassal
G Jassal All Trades
Build Custom Workflows and Offer Unique Customer Experiences
Commusoft has all the tools you need! Our all-in-one property maintenance job management software tracks customer history, sends jobs straight to engineer phones, and invoices customers on the same day. You can improve daily operations, satisfy customers, and increase company profitability.
Diversify Your Profitability
Efficiently Manage Different Job Types
Whether your team installs green appliances, inspects fire safety equipment, or performs electrical testing, each service needs to be managed differently. Whether it’s a one-off job or planned monthly maintenance, Commusoft can help your team guarantee it’s handled appropriately.
Speed Up Your Invoicing Process
Organise parts pricing, labour rates, and time to complete each service, and understand your margins with our ease-of-use inventory software. And get control of your budget, the costs of each service type, and deliberately price jobs.
Enhance Your Digital Estimates
Whether you’re managing repairs or broken assets, Commusoft allows your team to create as many custom estimate templates as you need. This ensures your field team can effortlessly quote for future jobs directly on-site. Or, your admins can build and send quotes; it’s up to you!
Organise Your Daily Operations
Centralise Your Customer Records
Store vital client contact details, job histories, asset records, communication logs, and more, all in one property maintenance software. Further, Commusoft’s customer database automatically updates live team locations and tracked activities. Your admins can get the full picture without needing to call engineers!
Easily Schedule and Dispatch
Reduce admin strain by helping them manage team calendars with confidence. With custom job descriptions, skill types, and team shift patterns, your office staff can always assign the right crew member.
Oversee Your Mobile Workforce
Uniting the office and field is crucial. Commusoft’s mobile app offers many offline capabilities, ensuring engineers can work without interruptions. Data syncs to your team’s mobile devices in real time when internet connection returns. Your employees will be in sync no matter what happens!
Let Customers Help Themselves
Improve Customer Communications
Want to prioritise customer support? As soon as your team begins to travel to the job site, your property manager customers will automatically be notified with an on-the-way message and tracking portal link. Customers will know exactly who to expect and when.
Book Appointments 24/7
Many building managers are too busy to call or email your team. Allowing them to take care of their admin needs themselves can be the best customer experience! A personalised customer self-service login portal allows them to schedule jobs when it’s most convenient for them.
Consolidate Monthly Invoices
Each building your team services comes with dozens of jobs per month. Rather than send an invoice after each appointment, our property maintenance software can help your admins create consolidated invoices. From their personal digital invoice statement portal, building managers can securely pay any time of day.
Software Designed for Property Maintainance
Commercial property maintenance companies need to handle a variety of different employee, customer, and service types. That's why Commusoft's all-in-one job management platform has everything you need to keep everything under control. No matter what happens, your remote and office teams will stay connected at all times.
Take Care of Business With These Property Maintenance Features
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Look After Your Customers
Have all customer data at your fingertips
Each commercial building you work with comes with various managers and tenants. That's why Commusoft's property maintenance software ensures your team can organise and update valuable customer information. This includes contact details, work addresses, full service history files, and more. Your entire team will have access to all the data they need, when they need it. Not only does this reduce admin strain, having everything they need on-hand empowers them to provide unmatched customer experiences.
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Easily Book Appointments
Oversee your property management team
Your admins need the best tools to effectively schedule your crew. Whether appointments get cancelled, or your team needs to incorporate a last-minute emergency call-out, remaining unfazed is essential. Commusoft's property maintenance software gives you the freedom to customise skill and job types, enabling admins to assign the perfect team member. Reducing admin pressures ensures they can quickly, and confidently react when circumstances change. Impressing customers has never been easier!
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Look Out for Your Customers
Book more repeat jobs
Each commercial building comes with different appliances and maintenance needs. For each contact type and planned preventative maintenance (PPM) schedules you offer, Commusoft makes it easy for your team to build reusable templates. Want to stand apart? You can customise and personalise contracts and property maintenance agreements for each of your customers; you're in the driver's seat. Streamlined schedules make it easy for your techs and admins to exceed customer expectations, ensuring you can win and maintain more contracts!
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Organize Your Entire Stock Management
Oversee all parts, from check-in to installation
Handling a wide variety of service types means handling a wide variety of parts. Commusoft’s building maintenance software streamlines parts ordering and inventory management for both your office and engineers. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling. Further, an organised system ensures your team can have access to the parts they need, when they need them.
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Invoice Anytime, Anywhere
Send the perfect invoice for the occasion
Commusoft’s property maintenance software comes with a variety of invoicing customisations. Depending on your preferences, and types of works carried out, your team can create consolidated, final, or automated invoices, to name a few. Plus, offering clients a self-service statements portal ensures they can pay any time of day. Our organised record-keeping ensures your team will know who has paid their invoices, needs to be sent one, or who might need a reminder to pay.
Property Maintenance Software FAQs
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Property maintenance software is a digital platform that helps service businesses expertly manage buildings, and all their inspection, repair, and installation appointments.
Commusoft’s system helps property maintenance companies just like yours manage diaries, their customer database, custom forms, invoicing, reporting, and so much more.
From improved customer experiences to streamlined admin tasks, Commusoft clients can tackle more each day and generate more revenue. Further, an organised platform empowers everyone involved; admins will always know which customers are under contract, subcontractors will have all the information they need via their field service engineer app, and customers can access 24/7 customer self-service software.
Ready to see Commusoft in action? Book a call with our team today!
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Yes, Commusoft integrates with accounting software including Quickbooks Online, Xero, Sage Accounting, and a variety of communication, business, and supplier integrations too!
Check out all our integrations!
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Yes we can; Commusoft’s service reminders are fully customisable. Whether contacting a customer under contract about a maintenance appointment, or a new customer about their installation, you can set automated reminders to recur at any time interval. Further, you can generate personalised communications based on your templates!
Even more, with online booking, you can include an appointment booking link in your reminders, so your customers can schedule their service any time of day!
Want to take customer happiness to the next level? Learn more about our service reminder software!
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Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing building maintenance businesses.
Our platform and suite of tools support both small and large building maintenance businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about our pricing and packages!
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Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.
Learn about Commusoft’s Free Trial!
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See how Commusoft's helped G Jassal All Trades
"Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we would be lost."
