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Commusoft by Role

Solutions for Every Team Member

Field service companies handle unique challenges every day. From Business Owners to office admins, and engineers in the field, the Commusoft platform empowers each member of the team to do their best work.

Field service business owner

Trusted by 10,000+ Trades Professionals

  • Commusoft Client Logo (Orangehouse Renewables)
  • Commusoft Client Logo (Tradeforce Air Conditioning)
  • Commusoft Client Logo (SheaWorks)
  • Commusoft Client Logo (Castle Hot Tubs)
  • Commusoft Client Logo (The Drain People)
  • Commusoft Client Logo (Laver Group)
  • Commusoft Client Logo (HRHislop)
  • Commusoft Client Logo (JK Floorheating)
  • Commusoft Client Logo (JLN)
  • Commusoft Client Logo (CHG South West)
  • Commusoft Client Logo (Limegreen)
  • Commusoft Client Logo (Kelvin Fireplaces)
  • Commusoft Client Logo (Switched On London)
  • Commusoft Client Logo (Premier Heating Solutions)
  • G Jassal All Trades
  • Register of Tradeswomen
  • Commusoft Client Logo (Gaughan Group)
  • Commusoft Client Logo (XL Pools)
  • Custom Heat Ltd
  • Heating south west

For Business Owners

business owner ICP hero image with Commusoft platform

Control Business Growth

Business owners organise the overall company trajectory and guarantee the business is headed in the right direction. With so much at stake, Commusoft ensures owners have full access to next-level insights, ranging from job profit data to customer feedback. Owners have everything they need to make big decisions confidently.

Key Features:

✔ Reporting Dashboard
✔ After-Sales Care Portal
✔ User Permission Levels

For Directors

Director hero image with reporting suite

Effectively Manage Multiple Teams

The director ensures daily business operations in the office and field run smoothly and works with the business owner to choose the best verticals to target. Commusoft provides live team views and a customisable reporting dashboard, so nothing falls through the cracks.

Key Features:

✔ Real-Time Vehicle Tracking
✔ Job Costing
✔ Supplier Management

For Office Managers

Optimise Admin Operations

The office manager and their admins oversee jobs from proposal accepted through to the final invoice. With Commusoft, office teams remain connected to the field and stay on top of all customer queries, contracts and SLAs, and financials. Admins can expertly handle anything the day brings.

Key Features:

✔ Online Booking
✔ Customer Portal
✔ Office Tasks

For Sales Managers

Commusoft for Sales Managers

Have Full Control Over Sales

When new prospects enquire about services, the sales manager effectively ensures the sales team is empowered to win the deals the business wants most. Commusoft Sales equips sellers with pipeline and opportunity management, custom proposals, and financial breakdowns, so they can consistently reach targets.

Key Features:

✔ Pipeline Management
✔ Follow-up Sequences
✔ Proposal Builder

Empower your entire team with Commusoft

For Dispatchers

Full Control of Team Schedules

Once new deals are won, the service dispatcher efficiently schedules the best team member for the task at hand. With Commusoft’s scheduling platform, they can expertly optimise calendars with streamlined routes, so engineers can spend less time driving between jobs.

Key Features:

✔ Diary Management
✔ Customer Database
✔ Intelligent Scheduling

For Engineers

Commusoft for engineers

Full Control of Every Job

While on-site, engineers carry out the service and focus on the work they care about most, rather than the admin behind them. Commusoft’s mobile app equips engineers with everything they need, like valuable job details, parts and asset information, and the ability to complete certificates. It’s never been easier to provide unmatched customer experiences.

Key Features:

✔ Mobile App
✔ Asset Management
✔ Custom Forms

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