Resources For Field Service Businesses & Media

Blog posts to help build your business, Commusoft product updates, and news releases — plus free ebooks, templates, checklists and more.

Field Service Business Blog Visit Blog

How to Take Your Business to the Next Level

Getting Jobs | 9th Oct 2018

Commusoft Product Updates View More Updates

Bulk edit and default after-sales care settings

Customer Communication | 12th Oct 2018

Free Tools to Grow Your Business

Job Status Spreadsheet

Worksheet/Calculator

Easily track and organise your jobs with this simple Excel tool.

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Build a Better Website – Complete Kit

Checklist eBook Template

Get guides on SEO, choosing a domain name, and blogging…a content calendar template…and a website-builder checklist.

Download Now

Stock Control Spreadsheets

Worksheet/Calculator

A simple tool to help you track your stock, know when to reorder, and know where your stock is stored.

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Are Your Service Vehicles Driving You to Success?

Checklist

Protect your tools, brand your vehicles, optimize your journeys and more with this free checklist.

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The Complete GDPR Checklist

Checklist

This checklist will help you gather the information you need, create a privacy policy & data protection plan, and get it all implemented.

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How to Win Estate Agent Contracts

eBook

In our free guide to winning estate agent business, we walk you through the steps to attracting these lucrative customers.

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Training Towards the Trends

eBook

Discover free & paid training opportunities for Green Guilding, the Internet of Things, and Software as a Service.

Download Now

Complete Hiring Checklist for Field Service Businesses

Checklist

In this free, fillable checklist, we walk you through every step of the hiring process—so you can get started finding the perfect field service engineer today.

Download Now

How to Create a Powerful Service Reminder

Template

Encourage recurring revenue with these two service reminder templates that will have your customers coming back every year.

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Customer Service Cheat Sheet For Field Service Business Employees

eBook

Delight your customers with this cheat-sheet of expert-approved tips and scripts for handling the most challenging customer scenarios.

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Prepping for Heating Season Uplift Cover

5 Key Steps to Prepping for the Heating Season

Checklist

Make this the year your business sails through the busy heating season with this free guide and checklists.

Download Now

How to Write a Powerful Review Request

Template

Learn how to write a review request that gets results with our free templates.

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How Much Should I Charge My Customers?

Worksheet/Calculator

Find out how much you should be charging per job with this free Excel calculator worksheet.

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How Should You Calculate Your Business KPIs?

Worksheet/Calculator

Choose the best KPIs for your business with this free Excel calculator worksheet.

Download Now

How to Build a Customer Database

eBook

Learn what you need to consider when designing and building a customer database for your field service business.

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How to Choose a Boiler – Blog Post Template

Template

Use this free content in your email newsletter or blog to increase your image as an industry expert—and sell more service contracts.

Download Now

Perfect Your Estate Agent Pitch

Infographic

Learn how to create a flowchart that shows estate agent prospects your communications process.

Download Now

How Safe Are Your Tools?

Quiz

Do you know how to protect yourself from tool theft? Take this quiz to find out.

Take the Quiz

What’s the Best Day to Send Field Service Emails?

Infographic

We did the research to figure out the best days to send emails—so your customers and prospects will actually open them.

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6 Projects You Shouldn’t DIY

Infographic

Send this infographic to your customers—so they’ll remember to hire you when they need work done.

Download Now

How to Solve Customer Satisfaction Problems Uplift Cover

How to Solve Your 5 Biggest Customer Satisfaction Problems

eBook

Learn why customers leave, and what to do about it.

Learn More

How to Create the Perfect Customer Experience – From First Call to Final Payment (and Beyond)

eBook

Delight customers and create recurring revenue by walking through each part of your customer journey.

Learn More

Best Practices for Measuring and Optimising Field Service Engineers’ Performance

eBook

Learn how to measure—and create—success in your field service business.

Learn More

Latest Videos

Latest Features

Real-Time Vehicle Tracking

Real-Time Vehicle Tracking enables true oversight of your vans. See where everyone is in real time and get access to crucial information like whether an engineer is on the move and how they are driving.

Latest Webinar

Managing Certificates in Commusoft

An overview of the different options you have when it comes to using or acquiring field service certificates within Commusoft.

View All Our Videos

For the Media

To request a quote, interview, or media kit from Commusoft, please contact Linda Formichelli using the form below.

Check our partner page for co-marketing, sales and integration enquiries

How to Take Your Business to the Next Level

Bulk edit and default after-sales care settings

Job Status Spreadsheet

Job Status Spreadsheet

Build a Better Website – Complete Kit

Build a Better Website – Complete Kit

Stock Control Spreadsheets

Stock Control Spreadsheets

Are Your Service Vehicles Driving You to Success?

Are Your Service Vehicles Driving You to Success?

The Complete GDPR Checklist

The Complete GDPR Checklist

How to Win Estate Agent Contracts

How to Win Estate Agent Contracts

Training Towards the Trends

Training Towards the Trends

Complete Hiring Checklist for Field Service Businesses

Complete Hiring Checklist for Field Service Businesses

How to Create a Powerful Service Reminder

How to Create a Powerful Service Reminder

Customer Service Cheat Sheet For Field Service Business Employees

Customer Service Cheat Sheet For Field Service Business Employees

5 Key Steps to Prepping for the Heating Season

5 Key Steps to Prepping for the Heating Season

How to Write a Powerful Review Request

How to Write a Powerful Review Request

How Much Should I Charge My Customers?

How Much Should I Charge My Customers?

How Should You Calculate Your Business KPIs?

How Should You Calculate Your Business KPIs?

How to Build a Customer Database

How to Build a Customer Database

How to Choose a Boiler – Blog Post Template

How to Choose a Boiler – Blog Post Template

Perfect Your Estate Agent Pitch

Perfect Your Estate Agent Pitch

How Safe Are Your Tools?

How Safe Are Your Tools?

What’s the Best Day to Send Field Service Emails?

What’s the Best Day to Send Field Service Emails?

6 Projects You Shouldn’t DIY

6 Projects You Shouldn’t DIY

How to Solve Your 5 Biggest Customer Satisfaction Problems

How to Solve Your 5 Biggest Customer Satisfaction Problems

How to Create the Perfect Customer Experience – From First Call to Final Payment (and Beyond)

How to Create the Perfect Customer Experience – From First Call to Final Payment (and Beyond)

Best Practices for Measuring and Optimising Field Service Engineers’ Performance

Best Practices for Measuring and Optimising Field Service Engineers’ Performance

Real-Time Vehicle Tracking

Managing Certificates in Commusoft

COMMUSOFT IN THE NEWS - MEDIA MENTIONS

Commusoft Releases Real-Time GPS to Help Field Service Businesses Create Efficient Schedules & Save Money

Commusoft Introduces a New Estimate Parts Feature

All-in-One Job Management Software Expands into UK Electrical Contractor Market

Commusoft Releases New Software for Gas Companies

Commusoft's v4 Launch, Its Biggest Upgrade to Date, Will Blow Your Mind!

For the Media