Resources For Field Service Businesses & Media
Blog posts to help build your business, Commusoft product updates, and news releases — plus free ebooks, templates, checklists and more.
Field Service Business Blog Visit Blog
Interview with Philip Welch: The Route Optimisation Expert
Scheduling | 8th Oct 2019
Commusoft Product Updates View More Updates
Are you using Print & Post?
Customer Communication | 10th Oct 2019
Free Tools to Grow Your Business
VAT Reverse Charge: A Visual Guide
Infographic
VAT Reverse Charge: A Visual Guide
From 1st October 2020, you’ll see changes to the way VAT is handled in the building and construction industry. Discover more through our infographic!
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Complete Guide to Automation
Complete Guide
Complete Guide to Automation
Enhance your business through Automation. From PPM to Optimised Stock Control: make tedious tasks a thing of the past!
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Complete Guide to Workforce Scheduling
Complete Guide
Complete Guide to Workforce Scheduling
Your scheduling strategies need to grow with your business – find out how. Learn to optimise your schedule and fit more jobs in.
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Complete Guide to Stock Management
Complete Guide
Complete Guide to Stock Management
Is your stock management helping you…or hurting you? Become an expert in stock management!
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Complete Guide to Raising Prices
Complete Guide
Complete Guide to Raising Prices
Are you charging what you’re worth? Charging the right amount helps you stay in business – find out more.
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Scheduling Automation: Best Practices for Fire & Security
eBook
Scheduling Automation: Best Practices for Fire & Security
Thinking of changing your scheduling strategy? We’ve got best practices for fire and security businesses to help solve their scheduling challenges.
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Are You Ready for Stock Control?
Infographic
Are You Ready for Stock Control?
If you’re interested in streamlining your business with stock control software, the first question is ‘Are you ready?’. Find out what you’ll need first!
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What in Digitisation!?
eBook
What in Digitisation!?
We partnered with naturalForms to create this guide to the opportunities of implementing software digital solutions.
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A Practical Guide to Automation
Checklist
A Practical Guide to Automation
Our free guide is here to help you on your way to automating your field service business.
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6 Ways to Improve Customer Retention
Infographic
6 Ways to Improve Customer Retention
We’ve prepared 6 simple but impactful ways so you can optimise your business to improve customer retention.
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4 Best Practices to Managing your Database
Infographic
4 Best Practices to Managing your Database
Develop better habits for managing your data by following these best practices.
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A Checklist to Efficient CRM Management
Checklist
A Checklist to Efficient CRM Management
With this 18-point checklist, you can ensure you’re taking the right steps to efficient CRM management.
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Top 10 IoT Challenges FMs Face and How to Solve Them
Top 10 IoT Challenges FMs Face and How to Solve Them
Facilities managers and field service businesses alike need to know how to tackle these challenges.
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The 2019 Restart Guide for Field Service Businesses
eBook
The 2019 Restart Guide for Field Service Businesses
In this guide, we researched the top business trends and challenges of 2019 to help you manage your field company.
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Intelligent Scheduling 2019 Report
eBook
Intelligent Scheduling 2019 Report
Learn “How Intelligent Scheduling is Changing the Way FS Businesses Plan Their Work”
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10 Steps to Level Up Your FS Business
Checklist
10 Steps to Level Up Your FS Business
This checklist will help ensure you have the tools in place to create an automated workflow. Just check off the items you already have in place.
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Tender Writing Checklist for FS Businesses
Checklist
Tender Writing Checklist for FS Businesses
This handy checklist will help you make sure you have all the important elements in your bid, and that it’s well written and engaging.
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Job Status Spreadsheet
Worksheet/Calculator
Build a Better Website – Complete Kit
Checklist eBook Template
Build a Better Website – Complete Kit
Get guides on SEO, choosing a domain name, and blogging…a content calendar template…and a website-builder checklist.
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Stock Control Spreadsheets
Worksheet/Calculator
Stock Control Spreadsheets
A simple tool to help you track your stock, know when to reorder, and know where your stock is stored.
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Are Your Service Vehicles Driving You to Success?
Checklist
Are Your Service Vehicles Driving You to Success?
Protect your tools, brand your vehicles, optimize your journeys and more with this free checklist.
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The Complete GDPR Checklist
Checklist
The Complete GDPR Checklist
This checklist will help you gather the information you need, create a privacy policy & data protection plan, and get it all implemented.
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How to Win Estate Agent Contracts
eBook
How to Win Estate Agent Contracts
In our free guide to winning estate agent business, we walk you through the steps to attracting these lucrative customers.
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Training Towards the Trends
eBook
Training Towards the Trends
Discover free & paid training opportunities for Green Guilding, the Internet of Things, and Software as a Service.
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Complete Hiring Checklist for Field Service Businesses
Checklist
Complete Hiring Checklist for Field Service Businesses
In this free, fillable checklist, we walk you through every step of the hiring process—so you can get started finding the perfect field service engineer today.
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How to Create a Powerful Service Reminder
Template
How to Create a Powerful Service Reminder
Encourage recurring revenue with these two service reminder templates that will have your customers coming back every year.
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Customer Service Cheat Sheet For Field Service Business Employees
eBook
Customer Service Cheat Sheet For Field Service Business Employees
Delight your customers with this cheat-sheet of expert-approved tips and scripts for handling the most challenging customer scenarios.
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5 Key Steps to Prepping for the Heating Season
Checklist
5 Key Steps to Prepping for the Heating Season
Make this the year your business sails through the busy heating season with this free guide and checklists.
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How to Write a Powerful Review Request
Template
How to Write a Powerful Review Request
Learn how to write a review request that gets results with our free templates.
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How Much Should I Charge My Customers?
Worksheet/Calculator
How Much Should I Charge My Customers?
Find out how much you should be charging per job with this free Excel calculator worksheet.
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How Should You Calculate Your Business KPIs?
Worksheet/Calculator
How Should You Calculate Your Business KPIs?
Choose the best KPIs for your business with this free Excel calculator worksheet.
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How to Build a Customer Database
eBook
How to Build a Customer Database
Learn what you need to consider when designing and building a customer database for your field service business.
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How to Choose a Boiler – Blog Post Template
Template
How to Choose a Boiler – Blog Post Template
Use this free content in your email newsletter or blog to increase your image as an industry expert—and sell more service contracts.
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Perfect Your Estate Agent Pitch
Infographic
Perfect Your Estate Agent Pitch
Learn how to create a flowchart that shows estate agent prospects your communications process.
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How Safe Are Your Tools?
Quiz
How Safe Are Your Tools?
Do you know how to protect yourself from tool theft? Take this quiz to find out.
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What’s the Best Day to Send Field Service Emails?
Infographic
What’s the Best Day to Send Field Service Emails?
We did the research to figure out the best days to send emails—so your customers and prospects will actually open them.
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6 Projects You Shouldn’t DIY
Infographic
6 Projects You Shouldn’t DIY
Send this infographic to your customers—so they’ll remember to hire you when they need work done.
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How to Solve Your 5 Biggest Customer Satisfaction Problems
eBook
How to Solve Your 5 Biggest Customer Satisfaction Problems
Learn why customers leave, and what to do about it.
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How to Create the Perfect Customer Experience – From First Call to Final Payment (and Beyond)
eBook
How to Create the Perfect Customer Experience – From First Call to Final Payment (and Beyond)
Delight customers and create recurring revenue by walking through each part of your customer journey.
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Best Practices for Measuring and Optimising Field Service Engineers’ Performance
eBook
Best Practices for Measuring and Optimising Field Service Engineers’ Performance
Learn how to measure—and create—success in your field service business.
Learn MoreLatest Videos
Latest Features
Stock Control Webinar
A multi-location stock system designed to track and manage stock across your business. Companies looking to take their existing stock management to the next level can enhance their stockroom workflow, reduce stockpiling, streamline returns, and offer improved customer experience.
Latest Features
Real-Time Vehicle Tracking
Real-Time Vehicle Tracking enables true oversight of your vans. See where everyone is in real time and get access to crucial information like whether an engineer is on the move and how they are driving.
Media & Press Releases
Media Enquiries
To request a quote, interview, or media kit from Commusoft, please contact Cristina using the form below.