Resources For Field Service Businesses & Media
Blog posts to help build your business, Commusoft product updates, and news releases — plus free ebooks, templates, checklists and more.
Field Service Business Blog Visit Blog
Tools and Tips for Remotely Running your Service Business
Tech Tools for Field Service | 31st Mar 2020
Commusoft Product Updates View More Updates
Even More Commusoft Updates!
Finances | 2nd Apr 2020
Free Tools to Grow Your Business
Craft Excellent Customer Journeys with Online Portals
Infographic
Craft Excellent Customer Journeys with Online Portals
Heard about Customer Journeys? This infographic summary has all you need to know for how Online Portals can help you out!
Download here
Complete Guide to Crafting the Perfect Customer Journeys
Complete Guide
Complete Guide to Crafting the Perfect Customer Journeys
If you want to take your customers on perfect journeys, look no further than our Complete Guide!
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Service Reminder: Recurring Revenue Calculator
Worksheet/Calculator
Service Reminder: Recurring Revenue Calculator
Try the calculator below to estimate how much revenue your field service business could generate with service reminders.
Check it Out
How To Send An Invoice That Customers Will Pay
eBook
How To Send An Invoice That Customers Will Pay
Need to write an invoice that customers will feel compelled to pay? Learn how with our guide!
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How to Write a Template Email to Ask for Reviews
eBook
How to Write a Template Email to Ask for Reviews
One way to get more reviews is simply to ask. Learn more about how and when the best time to ask for a review is with our guide!
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Automated Service Scheduling
eBook
Automated Service Scheduling
Access our implementation guide on Automating Service Scheduling for Field Service Businesses.
Download here
A Guide to Creating your Field Service Content Marketing Strategy
Infographic
A Guide to Creating your Field Service Content Marketing Strategy
10 steps you need to now to get your marketing strategy off the ground!
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8 Key Steps to Hire Field Service Engineers
Infographic
8 Key Steps to Hire Field Service Engineers
You want to attract the best! We’re here to help with those first steps…
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5 Keys Steps to Prepping for the Heating Season
Infographic
5 Keys Steps to Prepping for the Heating Season
When the cold comes, it brings customers with it. Are you ready for them?
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SLA Monitoring Tool
Template
SLA Monitoring Tool
SLAs are a fantastic feature to have in place. With our SLA Monitoring Tool, you can keep track with ease!
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VAT Reverse Charge: A Visual Guide
Infographic
VAT Reverse Charge: A Visual Guide
From 1st October 2020, you’ll see changes to the way VAT is handled in the building and construction industry. Discover more through our infographic!
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Complete Guide to Automation
Complete Guide
Complete Guide to Automation
Enhance your business through Automation. From PPM to Optimised Stock Control: make tedious tasks a thing of the past!
View Details
Complete Guide to Workforce Scheduling
Complete Guide
Complete Guide to Workforce Scheduling
Your scheduling strategies need to grow with your business – find out how. Learn to optimise your schedule and fit more jobs in.
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Complete Guide to Stock Management
Complete Guide
Complete Guide to Stock Management
Is your stock management helping you…or hurting you? Become an expert in stock management!
Read Now
Complete Guide to Raising Prices
Complete Guide
Complete Guide to Raising Prices
Are you charging what you’re worth? Charging the right amount helps you stay in business – find out more.
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Scheduling Automation: Best Practices for Fire & Security
eBook
Scheduling Automation: Best Practices for Fire & Security
Thinking of changing your scheduling strategy? We’ve got best practices for fire and security businesses to help solve their scheduling challenges.
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Are You Ready for Stock Control?
Infographic
Are You Ready for Stock Control?
If you’re interested in streamlining your business with stock control software, the first question is ‘Are you ready?’. Find out what you’ll need first!
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What in Digitisation!?
eBook
What in Digitisation!?
We partnered with naturalForms to create this guide to the opportunities of implementing software digital solutions.
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A Practical Guide to Automation
Checklist
A Practical Guide to Automation
Our free guide is here to help you on your way to automating your field service business.
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6 Ways to Improve Customer Retention
Infographic
6 Ways to Improve Customer Retention
We’ve prepared 6 simple but impactful ways so you can optimise your business to improve customer retention.
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4 Best Practices to Managing your Database
Infographic
4 Best Practices to Managing your Database
Develop better habits for managing your data by following these best practices.
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A Checklist to Efficient Customer Relationship Management
Checklist
A Checklist to Efficient Customer Relationship Management
With this 18-point checklist, ensure you’re on the right track with your Customer Relationship Management.
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Top 10 IoT Challenges FMs Face and How to Solve Them
Top 10 IoT Challenges FMs Face and How to Solve Them
Facilities managers and field service businesses alike need to know how to tackle these challenges.
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The 2020 Restart Guide for Field Service Businesses
Complete Guide
The 2020 Restart Guide for Field Service Businesses
In this guide, we provide insight to the trends and challenges of 2020, all to help you manage your field service company.
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Intelligent Scheduling 2019 Report
eBook
Intelligent Scheduling 2019 Report
Learn “How Intelligent Scheduling is Changing the Way FS Businesses Plan Their Work”
Get Your Report
10 Steps to Level Up Your Field Service Business in 2020
Checklist
10 Steps to Level Up Your Field Service Business in 2020
This checklist will help ensure you have the tools in place to create an automated workflow. Check off the items you already have in place and take steps to implement the others.
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Tender Writing Checklist for FS Businesses
Checklist
Tender Writing Checklist for FS Businesses
This handy checklist will help you make sure you have all the important elements in your bid, and that it’s well written and engaging.
Download now
Job Status Spreadsheet
Worksheet/Calculator
Build a Better Website – Complete Kit
Checklist Template
Build a Better Website – Complete Kit
Get guides on SEO, choosing a domain name, and blogging…a content calendar template…and a website-builder checklist.
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Stock Control Spreadsheets
Worksheet/Calculator
Stock Control Spreadsheets
A simple tool to help you track your stock, know when to reorder, and know where your stock is stored.
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Are Your Service Vehicles Driving You to Success?
Checklist
Are Your Service Vehicles Driving You to Success?
Protect your tools, brand your vehicles, optimize your journeys and more with this free checklist.
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The Complete GDPR Checklist
Checklist
The Complete GDPR Checklist
This checklist will help you gather the information you need, create a privacy policy & data protection plan, and get it all implemented.
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How to Win Estate Agent Contracts
eBook
How to Win Estate Agent Contracts
In our free guide to winning estate agent business, we walk you through the steps to attracting these lucrative customers.
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Training Towards the Trends
eBook
Training Towards the Trends
Discover free & paid training opportunities for Green Guilding, the Internet of Things, and Software as a Service.
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Complete Hiring Checklist for Field Service Businesses
Checklist
Complete Hiring Checklist for Field Service Businesses
In this free, fillable checklist, we walk you through every step of the hiring process—so you can get started finding the perfect field service engineer today.
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How to Create a Powerful Service Reminder
eBook Template
How to Create a Powerful Service Reminder
Encourage recurring revenue with these two service reminder templates that will have your customers coming back every year.
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Customer Service Cheat Sheet For Field Service Business Employees
eBook
Customer Service Cheat Sheet For Field Service Business Employees
Delight your customers with this cheat-sheet of expert-approved tips and scripts for handling the most challenging customer scenarios.
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5 Key Steps to Prepping for the Heating Season
Checklist
5 Key Steps to Prepping for the Heating Season
Make this the year your business sails through the busy heating season with this free guide and checklists.
Download Now
How to Write a Powerful Review Request
Template
How to Write a Powerful Review Request
Learn how to write a review request that gets results with our free templates.
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How Much Should I Charge My Customers?
Worksheet/Calculator
How Much Should I Charge My Customers?
Find out how much you should be charging per job with this free Excel calculator worksheet.
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How Should You Calculate Your Business KPIs?
Worksheet/Calculator
How Should You Calculate Your Business KPIs?
Choose the best KPIs for your business with this free Excel calculator worksheet.
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How to Build a Customer Database
Complete Guide
How to Build a Customer Database
Learn what you need to consider when designing and building a customer database for your field service business.
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How to Choose a Boiler – Blog Post Template
Template
How to Choose a Boiler – Blog Post Template
Use this free content in your email newsletter or blog to increase your image as an industry expert—and sell more service contracts.
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Perfect Your Estate Agent Pitch
Infographic
Perfect Your Estate Agent Pitch
Learn how to create a flowchart that shows estate agent prospects your communications process.
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How Safe Are Your Tools?
Quiz
How Safe Are Your Tools?
Do you know how to protect yourself from tool theft? Take this quiz to find out.
Take the Quiz
What’s the Best Day to Send Field Service Emails?
Infographic
What’s the Best Day to Send Field Service Emails?
We did the research to figure out the best days to send emails—so your customers and prospects will actually open them.
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6 Projects You Shouldn’t DIY
Infographic
6 Projects You Shouldn’t DIY
Send this infographic to your customers—so they’ll remember to hire you when they need work done.
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How to Solve Your 5 Biggest Customer Satisfaction Problems
eBook
How to Solve Your 5 Biggest Customer Satisfaction Problems
Learn why customers leave, and what to do about it.
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How to Create the Perfect Customer Experience
eBook
How to Create the Perfect Customer Experience
From first call to final payment (and beyond), delight customers and create recurring revenue by optimising your customer journey.
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Best Practices for Measuring and Optimising Field Service Engineers’ Performance
eBook
Best Practices for Measuring and Optimising Field Service Engineers’ Performance
Learn how to measure—and create—success in your field service business.
Learn MoreLatest Videos
Latest Features
Field Service Website Review – Part 1
Check out our first field service website review (the video above!) - where we talk best practices and take a look through some real field service websites.
Latest Features
Stock Control Webinar
A multi-location stock system designed to track and manage stock across your business. Companies looking to take their existing stock management to the next level can enhance their stockroom workflow, reduce stockpiling, streamline returns, and offer improved customer experience.
Media & Press Releases
Media Enquiries
To request a quote, interview, or media kit from Commusoft, please contact Cristina using the form below.