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Ep. 2 | How Does Communication Impact Customer Journeys?

Success in the Field

How does communication impact customer journeys? Join two of Commusoft's field service experts as they share their thoughts in episode 2 of Success in the Field.

Next Episode 3:

Ep. 3 | How Has Service Scheduling Evolved?

How does communication impact customer journeys?

Jason and Jack are back as they share their thoughts in episode 2 of Success in the Field. You’ll find out:

  • How to get the most out of automated customer communications
  • How we see communication methods evolving in the future
  • Why it’s important to walk in your customers shoes

If you enjoyed this episode, please share it with anybody else you think may be interested using the links to the side. Plus get in touch with us on social media to let us know your own thoughts on communication! You can reach us on: TwitterLinkedInFacebook.

Success in the Field

Success in the Field is a video series for field service professionals. Each episode we discuss the rapidly changing field service industry and how you can accelerate your business’s success in the field. Make sure to subscribe to stay up to date!

Hosted By

Jason, founder of Commusoft

Jason Morjaria

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As Commusoft founder, Jason has over 15 years of experience building software for field service companies and working with businesses to understand their challenges. Jason created Success in the Field to share his insights and discuss vital topics for the field service industry, all with the aim of helping companies grow their business and improve customer journeys.


Jack Sargent

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As Commusoft's sales manager, Jack has spoken with thousands of field service companies to discuss their business needs. Jack joins Success in the Field to to bring his knowledge of the day-to-day challenges tradespeople face and the many stories that Commusoft clients have shared with him over the years.