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Expand your toolkit with appliance repair software

APPLIANCE REPAIR SOFTWARE

See why appliance repair businesses thrive with Commusoft’s appliance repair software.

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Appliance repairman repairing Travel Trailer Ceiling Mounted Air Condition Unit.

Win more business and outperform competitors

It’s time to throw away the crumpled paperwork and outdated appliance repair CRM. Businesses utilising Commusoft’s all-in-one appliance repair software boast stronger cash flows, smoother admin, and happier customers.
Diary scheduling view

Encourage productivity

Appliance repair job scheduling

Commusoft’s intuitive job schedule is easy to view and easy to edit. You can easily accommodate last minute job changes and immediately notify engineers.

Customer database management

Store customer contact details, job history, asset records, communication logs, and more, all in a single appliance repair software system.

Appliance repair mobile app

Keep an eye on your team from anywhere with our mobile appliance repair app. Your engineers and office staff will always be in sync.

Online booking into diary

Help your customers

Appliance repair job booking software

Allow your customers to schedule appliance inspections or call out appointments through your website, or by phone.  

Service contracts and agreements 

Stay on top of your planned preventative maintenance (PPM) schedules, service contracts, and SLAs. 

Boost customer retention 

Impress customers with professional appliance repair safety certificates and forms, excellent service, and widen your customer base. 

Invoicing on mobile and web

Increase company revenue

Comprehensive invoicing 

Get paid faster by generating appliance repair invoices from the field and office – or let the system automatically invoice for you. 

Parts ordering 

Track real-time stock, suppliers, and every part, so you don’t aimlessly spend your budget on extra appliances and spare parts.

Generate reports

Oversee all aspects of your appliance repair business. Commusoft automatically generates a variety of reports, which can be viewed on your dashboard.

Overhaul your appliance repair business

Whether you inspect commercial workspaces, or maintain residential buildings, Commusoft’s appliance repair software gives your company the tools they need to provide the best service possible.

Reliable appliance repair PPM schedules

  • Easily track planned maintenance schedules and appliance repair contracts
  • Engineers arrive knowing the full service and repair history
  • Job reports, certificates, and appliance forms are completed on site
  • The office staff raise a consolidated invoice for all recent jobs
  • Customers oversee all documents through their customer portal

Be available when customers need you

  • Customers book directly into your schedule from your website
  • An engineer with the right repair skills is assigned and notified
  • The engineer tracks and logs all of their work with their mobile app
  • An invoice is automatically raised and sent to the customer
  • The customer easily pays online and leaves feedback on the service

Ideal For

Appliance repair engineers

Appliance repairmen with burner repairs refrigerator at home

White goods maintenance

Appliance Repairman in uniform repairs refrigerator at home

Emergency appliance call outs

Appliance repairman works on washing machine

Appliance installers

Appliance repairman with a powerdrill repairs refrigerator door at home.

Domestic appliance repair

Appliance repairman repairing a broken washing machine, the customer is looking at him

Commercial appliance repair

Appliance repairman examining oven with screwdriver in kitchen with tool case

Rebecca

Director

Gas Monster Ltd

Commusoft has streamlined the building history on each property of all the jobs carried out and appliances on site. It's well worth every penny we pay for it.

Join thousands of trades professionals

Appliance repair features

  • APPLIANCE REPAIR CUSTOMER DATABASE

    Clear communication between customers and businesses is a foundation of the appliance repair industry. Commusoft’s customer database for appliance repair organises all of your customer data, job histories, and contacts in one place. Your team will always be prepared.

    Customer database software web and mobile
  • APPLIANCE REPAIR SCHEDULING AND DISPATCH

    Manage your entire business with our appliance repair route optimisation tools! You can schedule and move jobs, enable seamless communication between your admin team and engineers, track your mobile workforce, and more, with our appliance repair workforce management tools.

    Service scheduling mobile job
  • APPLIANCE REPAIR MOBILE APP

    Manage your entire workforce from anywhere with your mobile phone. Your remote team can view important data, create documents, and complete jobs without any signal at all. Your app automatically syncs with the office as soon as your connection returns.

    Commusoft on mobile devices
  • APPLIANCE REPAIR ASSET MANAGEMENT

    Commusoft’s asset management software for appliance repair enables your team to track all of your customer's assets. Monitor work history and linked jobs, add service contracts and PPM, plus install and update records from the site. Create customisable asset structures, sub-assets, record any type of data against an asset.

    Asset management on mobile
  • APPLIANCE INVENTORY SOFTWARE

    Commusoft’s appliance repair software streamlines and organises parts ordering and stock management for both your office and engineers. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling.

    Parts management through Commusoft app

Appliance repair features

Appliance repair FAQs

  • Appliance repair software reduces administrative burden and gives you more opportunities to connect with and please your customers. Appliance repair service work order software transforms daily operations: users automate time-consuming tasks, so they can focus on important tasks while increasing their profit potential.

    Talk to one of our experts today to learn specifically how Commusoft can help your business!

  • We give you a structured system so you can price all your jobs for profit. When you give a price that’s informed by the cost of parts, engineers’ labour rates, and your overhead costs, you can come up with a fair price that will also boost your bottom line. The system automatically calculates how much profit you are expected to earn, so you know the ROI of a job as soon as it’s created. Learn more about our job costing solution

  • Yes we can! We offer fully customisable service reminders! You can set your reminders to recur at any time interval and generate personalised communications based on your templates. Your reminders can be automated, and also include booking links, so your customers can book their appointments straightaway. Learn more about Commusoft’s service reminders

  • Absolutely! We support both small and large appliance repair businesses with a minimum of 2 contracted licenses per account. Learn more about our pricing and packages.

  • Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts. 

    Book a demo with one of our experts to learn more!

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