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PLANNED MAINTENANCE SYSTEM SOFTWARE

Managing planned preventative maintenance (PPM) schedules and various assets for all your customers without software can jeopardise your business’s organisation and integrity. Help your customers sustain their assets, and help your entire team’s digital recordkeeping, and more, with planned maintenance system software.

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Commusoft being used across multiple devices
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Compel customers to pick your business

PLANNED MAINTENANCE SYSTEM SOFTWARE YOU CAN RELY ON

As you know, whether you service domestic or commercial assets, planned maintenance is preferred by most customers, since this strategy saves them both time and money in the long run. Make sure your business is supported by the best planned maintenance software, so you can consistently outpace competitors and win more contracts.

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Contracted work schedule in place

Furnace

Precise assets are tracked and monitored

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Customer is notified when service is due

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Engineers service the asset

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Engineers complete custom forms on-site

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Customer SLA met on time

Increase asset uptime and delight customers

An effective planned maintenance system is a win-win for you and your customers. With the best ppm system, customers benefit from extended asset life and workplace safety, while your business can secure regular job bookings with service reminders, provide unparalleled profits, and make bigger profits.

Service contract setup

Smooth daily operations

Balance all preventative measures

Help your team build and manage PPM schedules, service contracts, SLAs, and more.   Commusoft’s organisational structure and automations take the weight off your office team.

Pinpoint customer records

Store customer contact details, job history, asset records, communication logs, and more, all in a single planned maintenance system software.

Oversee your mobile workforce

It’s important for your mobile and admin teams to stay in sync no matter what. Commusoft’s mobile app works without internet connection, so there’s no blind spots.

Customer database communication logs

Consistently please customers

Be prepared when customers call 

When a customer calls up, you’ll know exactly the work completed, invoices paid, and past communication history.

Improve customer retention

Wow customers with organised office staff, and engineers who are knowledgeable and prepared to service their assets. 

Grow your customer base 

Great customer service breeds loyalty, word of mouth, and helps you continually win more business.

Parts management overview

Boost your profits

Accelerate your invoicing process

Quickly build and organise invoices in Commusoft. To get paid faster, you can invoice customers directly from the field, from the office, or automatically.

Optimal parts ordering

Commusoft makes parts management a breeze, so your team can make deliberate business purchases.

Secure regular bookings

Increase job bookings, and boost cash-flow with automated service reminders and custom PPM schedules. 

Empowering thousands of teams every day

Supporting planned maintenance workflows

Chris

Director/Engineer

Aurora Heating Ltd

Maintaining your existing business with service reminders is great and the ability to have your customer details and appliance data, work history, etc., at your fingertips is also great, saving time and offering your customer that "personal feeling.

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Streamline your planned maintenance services

Provide unmatched customer experiences

  1. Meet all of your SLAs

    SERVICE CONTRACTS SOFTWARE

    Service contracts and SLAs are critical for meeting unique customer needs and deadlines. Our service contracts are customisable, allowing you to choose specific metrics to measure with each contract. Fulfilling your SLAs has never been easier: each SLA is colour-coded and features a live countdown clock.

    Service level agreements
  2. Keep assets operating longer

    ASSET MANAGEMENT SOFTWARE

    Detailed records are essential for maintaining assets for all of your customers. Commusoft’s asset management software allows engineers to catalogue details including asset location, model, service history, and much more, so your team will know exactly what to expect at each appointment.

    Asset management on mobile
  3. Book more recurring jobs

    SERVICE REMINDERS SOFTWARE

    The benefits of service reminders is two-fold: customers have the opportunity to maintain their assets, and your business can pad your schedules with regular service appointments. Our service reminders are completely customisable, and for added convenience, include an online booking link, so customers can book whenever they please.

    Service reminders booking portal
  4. Document valuable information

    CUSTOM FORM SOFTWARE

    Want to record more than just assets per job? Custom forms are perfect for documentation and keep your team on track. Our question and answer formats and dropdown fields ensure engineers can quickly record the data without wasting time.

    Custom forms builder

Get the most out of your planned maintenance system

  • CUSTOMER PORTAL

    Commusoft's customer portal was built for multi-property managers to oversee all aspects of their properties. Customer portals extend your business's availability to 24/7: customers can request service whenever they're in need.

    Customer portal screens
  • MOBILE APP

    Think of our mobile app as a pocket-sized Commusoft your team can take anywhere. Your engineers can access their full diaries, customer details, job and asset history, build certificates and invoices, and much more, all whilst in the field.

    Commusoft on mobile devices
  • PLANNED MAINTENANCE INVOICING SOFTWARE

    Our invoicing tools help your team manage all invoicing processes. Keep your cash flowing through your business and encourage customers to pay accurately and on-time, every single time.

    Invoicing for web and mobile
  • REAL-TIME VEHICLE TRACKING SOFTWARE

    Real-time vehicle tracking extends the life of your vehicles. You can enforce safe driving practices, and keep track on your entire team's whereabouts when they're in the field.

    Vehicle tracking for web and mobile

Get the most out of your planned maintenance system

Planned maintenance system software FAQs

  • Processes like creating and sending invoices, sending service reminders, and managing contracts and SLAs can all be automated with planned maintenance system software. This saves you valuable time and money, helping your business reach new levels of success.

  • Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts. 

  • This depends on which one of our plans you choose, and how many team members you have. Learn more about Commusoft’s plans and pricing here.

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