Commusoft vs Alarm Master

The Best Alternative to Alarm Master

Commusoft and Alarm Master both provide job management software for security businesses. With Commusoft's powerful automation features, emphasis on customer journey, and fantastic mobile apps, it's a natural alternative to Alarm Master.

  • Cloud-based web software that is always accessible
  • Data syncs in real time between the office and field
  • Purpose-built mobile app for iOS and Android included as standard
  • Complete fire and security alarm certificates straight from the app
  • Intuitive and easy-to-use interface
  • Integrates with Stripe, Worldpay, and SumUp payment solutions
  • Accounting integration to Sage, QuickBooks, Xero, and others

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Want to know more about Commusoft vs Alarm Master? Book a demo and one of our experts will be able to guide you through the system and answer all of your questions. Or keep reading to see why Commusoft is a natural Alarm Master alternative.

GetApp Category Leaders 2023 Commusoft is a G2 High Performer 2024 Capterra Building Maintenance Shortlist

Powering The Trades Industry

Commusoft rating on Google is 5 out of 5

121 reviews

Commusoft rating on Capterra is 5 out of 5

197 reviews

Commusoft rating on G2 is 5 out of 5

30 reviews

Sleek and Intuitive Cloud Software

Compared to Alarm Master

Forget out-dated software that looks more like a spreadsheet. Commusoft has an intuitive user interface, which is quick to pick up and easy to master for all users. With cloud technology, you can login to your account any time, any place, whether using PC or Mac. Benefit from a logical design and user interface, web-based software with no need to install, and data that syncs in real time across the software and mobile app.

Service scheduling on web and mobile

Mobile App for iOS and Android

Commusoft vs Alarm Master

The Commusoft mobile app is a natural extension of the web software, designed to empower security engineers to maximise efficiency and improve record keeping. Access the diary, complete certificates, order parts, send emails, invoice, and more – all from an iOS or Android smartphone. You can take photos and video on site and attach to the job record, create digital certificates and forms in moments, and it works even without signal!

mobile app field service

Organised Service Contracts

Compared to Alarm Master

Service and maintenance contracts are crucial for security companies. With Commusoft’s contract management tools, you can stay on top of all the moving parts, including segmented billable rates, pricing items, parts and assets, PPM, SLAs, and more, enabling you to stay fully organised. It’s easy to build contract templates, plan preventive maintenance, and monitor service level agreements.

Planned maintenance schedule

Invoicing On the Go

Commusoft vs Alarm Master

Easy online invoicing from anywhere. As soon as your security installers have completed a job they can generate and send the invoice from the office or via their smartphone. Our invoicing software offers many options, including different invoice types, a variety of breakdowns, customisable branding, and consolidated invoicing. With our invoice portal, customers can pay directly from their email, plus benefit from payment integrations like SumUp, allowing payment to be taken on site.

Invoicing for web and mobile

Insightful Financial and Business Reporting

Compared to Alarm Master

Commusoft’s customisable reporting dashboard provides a central hub to access in-depth data from all areas of your fire and security business. Our financial reporting will offer you previously unseen levels of detail, including sales, expenses, profit, debts and more. Plus drill down into customers, jobs, parts, and timesheets with configurable reports.

Reporting overview

Digital Alarm Certificates and Forms

Commusoft vs Alarm Master

Your engineers can complete industry-standard alarm certificates from the job site via their smartphones. Commusoft certificates are easy-to-complete and branded digital documents. Plus, they can be emailed to customers with a tap of a button. Access a variety of alarm and fire safety certificates, collect signatures digitally (signing straight onto the screen!), and build custom checklists to match your needs.

Fire certificates

UK Support Team and Training

Compared to Alarm Master

Commusoft’s team of support and training staff are here to get your business set up and running as efficiently as possible. Even when moving from another system, our expert team will make you feel at home and help you get the most from your new software. Benefit from responsive email and telephone support, online training sessions with screen sharing, and a regularly updated knowledge base, guides, and webinars.

customer satisfaction coming from after-sales care portal data

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Wolseley logo
Parts arena for plumbing and heating engineers
Stripe integration website logo
Pipedrive logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
sumup integration logo
Zapier Logo
naturalforms integration logo

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