On the Way Messages
Send an 'on the way’ message to customers to let them know that your engineer is en route to their property. Upgrade for “Uber-style” profile with live location.
Alerts and notifications are a breeze with Commusoft. You can send personalised and automated reminders, confirmations, alerts, and messages to customers right from your job management software; helping them stay on top of their appointments.
Send an 'on the way’ message to customers to let them know that your engineer is en route to their property. Upgrade for “Uber-style” profile with live location.
Comprehensive communication histories mean you'll never miss anything. View them in your customer accounts.
Help customers keep track of their appointments with personalised reminder messages.
Avoid typing the same message over and over with message templates. You can set communications to automatically send.
Commusoft makes it easy to send your customer alerts and notifications by email or text message.
All company data is safely hosted in Commusoft's secure cloud.
Michael
Director
Ainsdale Gas Ltd
I have used Commusoft for 8 years. Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders, and automated communications.
Communication is central to your relationship with your customers. Each customer comes with their own preferences, so we allow you to set which customers receive which mediums of communication. Many customer alerts and notifications in Commusoft are automated so you don’t have to lift a finger.
Writing email after email wastes time. We give your team the freedom to create message templates within Commusoft. You can choose to automate communications to ensure that the right message for the occasion is sent every time. Want a personal touch? Add personalised information tags!
Commusoft automatically generates confirmations and reminders based on your message templates. When a job is booked, you can choose to send a confirmation message that provides the customer with a record of the appointment date, time, and any other details.
Centralising all customer correspondence makes it easier to fulfil contracted requirements and agreements. Commusoft records every alert and notification you send to your customers. With full access to complete customer histories, your staff can quickly respond to customers with accurate information.
Alerts and notifications software is a digital system that organises and streamlines real-time customer updates. An example is an “on-the-way” message.
The best alerts and notifications software, like Commusoft, take weight off your team by helping them send manual or automatic messages to customers at the right time! We’ll help your team provide unmatched self-service customer experiences, all with minimal effort from your team.
Furthermore, timely updates make it easier to maintain relationships with customers who are under contract. Proven dependability and reliability ensure your team will consistently win contracts and renewals. It seems small, but great communication is a cornerstone of customer loyalty.
Commusoft can handle a variety of different communications; you can send on-the-way notifications, and service reminder text messages and emails, all of which can be personalised and sent either manually or automatically.
Show customers you care! You can also create and send custom messages to suit your business and unique customer preferences.
Ready to see alerts and notifications in action? Book a call with our team today!
Our alerts and notifications software pricing depends on how many licenses you need, and which of our powerful plans you choose.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about each of our plans and pricing.
See more ways Commusoft can help your trades business optimise customer communications!
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