C.P. Jefferies Ltd
Customers book service online
Everyone is updated automatically
Perfect call-out, every time
The office stays up-to-date
Invoice straight from the field
Customer leaves a great review
Paper-based systems just aren’t going to cut it for modern field businesses. An organised mobile workforce management system allows field service businesses to fully support teams, both in the office and on the road. Businesses with a mobile job management system at their foundation boast streamlined workflows, satisfied customers, and higher company profits.
Win more work by allowing customers to book jobs online through your website or with automated service reminders.
Speed up your invoicing process by generating invoices from the field and office – or let the system automatically invoice for you.
Take control of your stock budget – track real-time stock, suppliers, and every part, so you don’t aimlessly spend on spare parts.
Rely on our comprehensive system and countless smart automations to take the burden off your office team.
Store contacts, job histories, asset records, communication logs, and much more, all in a single mobile workforce management software.
Commusoft’s field service mobile app keeps your entire team in sync no matter where they are.
Create tailored, detailed job reports by customising workflows depending on the engineer and job, asking engineers questions to gain information specific to that job.
When a customer calls, you’ll know exactly the work completed, invoices paid, and communication history.
Wow customers with organised office staff, engineers who are knowledgeable and prepared, and impressive service.
Great customer service breeds loyalty, word of mouth, and helps you win more business.
C.P. Jefferies Ltd
Keeping valuable information easily accessible is the heart of Commusoft’s mobile workforce management system. Diary management empowers your office team to easily schedule new jobs, accommodate last minute changes and cancellations, and stay up-to-date with engineers in the field.
The key to successful mobile workforce management is equipping your remote team with a reliable mobile app. Your engineers can work without interruptions like phone calls with updates, easily record important job data, and accomplish more while on-site. Your office team and managers can track engineer location and activities, send notifications, and more.
If you want to keep a closer eye on your team, vehicle trackers are the perfect solution. Live GPS locations mean you, and customers with an engineer tracking portal link, always know where your entire mobile team is when they’re on the road. Additionally, you can record driving data, like speeding, cornering, and excessive braking, so you can extend the life of your vehicles while enforcing safe driving.
How many times have pads of paper certificates and forms been lost or dirtied in the back of your vans? With Commusoft, engineers can complete industry standard, or custom company forms directly in the field, so no information falls through the cracks. All forms, branded with your company logo and colours, are saved to the customer record, where they can be found and printed or emailed any time.