System Audits

Audit every action taken in your Commusoft account

Transparency and accountability at your fingertips, whenever you need it. Review system usage with a full breakdown of every action taken by each user. View chronological reports for each type of action, to help you find exactly what you need in moments.

Book a demo

Audits enterprise feature image

Protect against disputes

Having access to complete audits of software actions means you always have the necessary evidence to support yourself and your employees during disputes.

Demonstrate professionalism

Larger customers, such as facilities managers or enterprise contractors will value your ability to track actions and reduce security concerns.

Take full control

Ensure powerful governance, risk management and compliance with the ability to track every login, IP address, record creation, and edit with easy-to-use reporting.

System audit functions

  • See actions taken by users
  • See creations, edits, deletes
  • Audit actions are timestamped
  • Track all system logins
Audit categories

View comprehensive audits of all actions

Commusoft keeps accurate audits of the date/time, user, and device that a record was created, edited or deleted. These reports are restricted to specific users, letting your administrators keep an eye on what’s going on. Whether you want to check if a certain message was sent, which user deleted a customer, or who has logged in, the auditing tool can help.

Trace every edit made for added security

Trace every edit made

Audits show before and after changes, so you can identify exactly what has been edited in a record, such as customer details, email templates, or system settings. In cases where edits were made incorrectly or by mistake, you can reference the original entry to help you rectify the issue. This also allows you to clear up any possible disputes over who changed what in the system.

Audit system logins

Track each system login

Audit reports allow you to track all sorts of edits and actions within your job management system, none more vital than logins. If you ever need to, you can check exactly which users have logged in and when, allowing you to alleviate or confirm any security concerns.

Rely on a safe and secure system

Audits is one way to ensure a high level of accountability within your company and can help protect you in cases of internal or external disputes. To learn more about how Commusoft handle system security, please review our security page.

Security overview.

Are you ready to take your business to the next level?

  • Streamline Your Operations
  • Automate Admin Tasks
  • Improve Customer Journeys