Add a portal to your website
When your team is off the clock, customers can book or request jobs directly through an online booking portal on your website.
Schedule more jobs with online booking
ONLINE BOOKING
Restructure your appointment scheduling system with Commusoft's online booking portal and drive efficiency. Customers select their preferred date and time window, then Commusoft automatically adds the job to your schedule with no extra work for you.
Transform your scheduling with an online booking form
Slice manual data entry
Our booking portal automatically transfers data like customer details, job requests, and appointment dates and times into your database.
Prepare your team
Allow your customers to attach photos and notes when they book so you can gather the valuable information your team needs.
Link with service reminders
Include a digital booking link in your service reminders so customers can immediately book service.
Nicola
Managing Director
Ace Energy Plumbing and Heating
We live in a world where everything needs to be done online. Customers can go to the front page of our website now and book an appointment at their leisure, any time of the day. We’ve found that it’s really popular.
Broaden your availability
Extend your company’s reach
24/7 LEAD GENERATION
Online appointment scheduling can bolster company profits and smooth daily operations. Customers can request or schedule jobs when it’s convenient for them. Your office staff can focus on bigger tasks instead of juggling booking phone calls and different schedules.
Online booking that fits your business
CUSTOMISE YOUR OFFERINGS
Many customers don’t have the time to make phone calls to book service, or don’t want to. Don’t fall behind, a convenient online booking reaches more customers, and allows them to book how they want to. Set your business apart with our practical, and customisable booking solution.
See how you can schedule more jobs with online booking!
Accommodate all customers
Let customers take control
PRIORITISE CONVENIENCE
Many customers don’t have the time to make phone calls to book service, or don’t want to. Don’t fall behind, a convenient online booking reaches more customers, and allows them to book how they want to. Set your business apart with our practical booking solution.
Get all the information you need
ATTACH IMPORTANT DETAILS
Your team doesn’t have to go into jobs blind. Commusoft’s digital booking forms give customers the option to include photos, and space to type specific details about the appointment. No information gets left out, and you can provide unmatched customer service.
Take your online booking experience further
Online booking FAQs
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Online booking, or appointment, software is a tool for your team to take bookings online at any time of day.
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Our digital booking portal recognises returning customers, so not only will they be impressed, they can also schedule jobs quicker.
On Commusoft’s Customer Journey plan, the online appointment system works with intelligent scheduling, only showing available appointments with engineers who have the needed skills. With Commusoft, your business can be available to customers 24/7. Learn more about intelligent scheduling.
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Online booking is available on Commusoft’s Customer Journey plan and higher.
Commusoft’s pricing depends on how many licenses you need and which of our plans you choose. To see all of our pricing details and which features are included on which plans, check out our pricing page.
Related Commusoft features
Win more business with powerful software.
Service reminders
Assets and service reminders go hand-in hand, supporting PPM workflows. Keep your customers in the loop with customisable service text messages, emails, or paper letters.
Service contracts
Meeting SLAs and contracts is essential for all field service businesses. With Commusoft’s service contracts software, your team can manage and oversee all agreements.
Diary management
Commusoft’s drag and drop scheduling platform makes it easy to add or edit appointments. With real-time updates, your entire team can remain in sync no matter what.
Intelligent scheduling
Jobs can change at a moment’s notice. Help your office team schedule last minute jobs, and send automatic updates to engineers with our route-optimisation software.
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