Commusoft vs Oneserve

The Best Oneserve Alternative

Selecting a job management solution is not easy. Commusoft and Oneserve both provide work order management software for field service businesses. Commusoft is more than a CRM; our dynamic automations, fantastic mobile apps, and powerful integrations make us a natural Oneserve alternative.

  • Commusoft centralises vital job data
  • Invoice automatically when the job is completed
  • Build your own custom forms and certificates
  • Automatically send service reminders via email, SMS, or letter
  • Real-time vehicle tracking system using dedicated trackers
  • Payment integrations with Stripe, Worldpay, and SumUp
  • Supports commercial and PPM workflows
  • And much more

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You deserve the best!

Whether you’re looking for an alternative job management software or simply trying to compare Commusoft vs Oneserve, we’ve covered several of the core areas in which we differ. However, this is just the tip of the iceberg; we’d love to talk to you about your current challenges and how we can be of assistance.

GetApp Category Leaders 2023 Commusoft is a G2 High Performer 2024 Capterra Building Maintenance Shortlist

Powering The Trades Industry

Commusoft rating on Google is 5 out of 5

118 reviews

Commusoft rating on Capterra is 5 out of 5

192 reviews

Commusoft rating on G2 is 5 out of 5

30 reviews

Centralise your Customer Records

A Oneserve alternative

Commusoft allows clients to easily add and edit customer details in a centralised database. Customer information is safely encrypted within Commusoft, and is easily accessible in the office, or from the road. We understand the importance of records. All communication records against customers are automatically organised chronologically. Our clients can quickly access the vital customer data they need at all times. Detailed files help team members provide excellent customer service, and are practical when there are any disputes.

Learn more about Commusoft’s Customer database.

Customer database software

Get Paid Faster with Digital Invoices

Compared to Oneserve

Commusoft offers a variety of ways to invoice and bill your customers, including automated, consolidated, on site, and of course manual billing. Or, if you want to reduce admin and streamline your operations even further, consider our Automated invoicing system. You can customise this time-saving automation by job type, so you decide which jobs automatically invoice and if they charge a flat rate or by labour and materials.

Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, and more.

Learn about Commusoft’s Invoicing feature.

Invoicing for web and mobile

Make Confident Business Decisions with Reports

Commusoft vs. Oneserve

Data-driven decisions are a must for any growing business. Commusoft’s 40+ preconfigured reports and customisations allow decision-makers to make important choices with confidence. With financial, job, user, parts, time sheet reports, and more, no data slips through the cracks.

Want to see the reports that matter most to you any time? Simply pin them to your Dashboard, and you can quickly look at the data that matters most to you. Commusoft’s reports helps businesses forecast where they’re headed, so they can continuously outpace competitors.

Learn more about Commusoft’s Reporting Software.

Reporting overview

Extend your Customer Service to 24/7

Commusoft vs Oneserve

Do you work with multi-property owners? Commusoft’s Customer portal software cuts the number of enquires made to your office while boosting your team’s availability to 24/7. Through their secure account, your customers can access job reports, past and future appointments, invoices, certificates, and more.

Customers can even request service any time of day through their portal, meaning you’ll always be there for your customers! Our Customer portal is available on our Customer Journey plan, and higher.

Learn more about Commusoft’s Customer portal feature.

Customer portal screens

Take Control of your Service Contracts

Compared to Oneserve

Coordinate your service contract management operations with us! We know how important it is to stay on top of contractual obligations. That’s why we offer tools including pricing items, billable rates, PPM schedules, and annual renewals. Further, you can easily incorporate custom SLAs and create bespoke service plans and contracts for your unique customers.

Further, your team can track important SLA metrics in easy to read reports. You’ll know which areas you’re succeeding, or where you your team can improve.

Learn more about Service contract management.

Planned maintenance schedule

Flourish with Powerful Integrations

Commusoft vs Oneserve

Our clients enhance their daily operations with powerful integrations, including Quickbooks Online (which syncs customer and supplier invoices, credit notes, and payments two ways between Commusoft), Stripe, Zapier, Gmail, and many more.

Commusoft’s integrations are purpose-built, with client success and happiness in mind. With seamless updates, businesses can focus on providing world-class customer service without being bogged down with trivial tasks.

Learn more about Commusoft’s Integrations.

Accounting integrations

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Wolseley logo
Parts arena for plumbing and heating engineers
Stripe integration website logo
Pipedrive logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
sumup integration logo
Zapier Logo
naturalforms integration logo

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