Commusoft vs Service M8

Get to Know Commusoft, the Best Service M8 alternative

Commusoft and Service M8 both provide job management software for field service businesses. However, many businesses find Service M8 can't support their unique needs and operations. Commusoft is here to help. Our intuitive and customizable platform, customer-focused features, and efficient workflows make it the best Service M8 alternative.

  • Our training and support teams set clients up for success
  • Cloud-based web software that is always accessible
  • Purpose-built mobile app for iOS and Android included as standard
  • Data syncs in real time between the office and field
  • Intuitive and easy-to-use interface
  • Make confident decisions with 40+ preconfigured reports
  • Integrates with Stripe, Worldpay, and SumUp payment solutions
  • Accounting integration to Sage, QuickBooks, Xero, and others

Schedule a Call

Commusoft can Streamline Your Daily Operations

Want to learn more about why Commusoft is a natural Service M8 alternative? Book a demo and one of our experts will guide you through our smart system and answer any questions you have. Or keep reading, and discover why Commusoft is the best choice for growing field service businesses. 

GetApp Category Leaders 2023 Commusoft is a G2 High Performer 2024 Capterra Building Maintenance Shortlist

Powering The Trades Industry

Commusoft rating on Google is 5 out of 5

118 reviews

Commusoft rating on Capterra is 5 out of 5

192 reviews

Commusoft rating on G2 is 5 out of 5

30 reviews

Control Your Schedule and Jobs

Compared to Service M8

Commusoft’s Intelligent scheduling feature can save your business hours of admin headaches and driving time thanks to automated route optimisation. When using suggested appointments, Commusoft analyses a job’s location and your engineers’ existing jobs to find the best time and the shortest route; all in a matter of seconds. Whether you schedule tens or hundreds of jobs at once, you can rely on our powerful mass scheduling functionality to create efficient routes for your entire team.

Learn more about Intelligent scheduling.

Intelligent scheduling software suggested route

Depend on Commusoft's Reliable Mobile App

A Service M8 alternative

The Commusoft mobile app is a powerful extension of the web software. It’s designed to empower your engineers to maximise efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, forms, part requests, emailing, invoicing, and more. We understand our clients have diverse needs, so our Mobile app is available on iOS and Android devices. Your team can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!

Learn more about Commusoft’s Mobile app.

mobile app field service

Get Paid Faster with Powerful Invoicing

Compared to Service M8

Commusoft offers a variety of ways to invoice and bill your customers, including automated, consolidated, on site, and of course manual billing. Automated invoicing is fantastic if you’re looking to reduce admin and streamline your operations even further. You can customise this time-saving automation by job type, so you decide which jobs automatically invoice and if they charge a flat rate or by labour and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, and more.

Learn about Commusoft’s Invoicing feature.

Invoicing on mobile and web

Maximise Parts with Stock Control

Commusoft vs Service M8

Commusoft’s Stock control system works seamlessly from both our desktop and mobile app. We support multi-location workflows, including the transfer of parts from your stockroom to engineer vans. Stock control helps managers coordinate all inventory activities, so teams can avoid overordering and stockpiling extra parts. With their mobile barcode scanners, engineers can exchange parts, and request or order parts, all from the road. With automatic reordering and dynamic picking lists, our clients can focus on providing excellent customer care, and boost overall company revenue.

Learn more about Stock control.

Stock control app

Top-Notch Training and Customer Support

Compared to Service M8

We pride ourselves on our 5-star client services and support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalised training sessions. Our implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to constantly empower clients.

We listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested. This ensures Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.

customer satisfaction coming from after-sales care portal data

Streamline Operations with Integrations

A Service M8 alternative

Clients enhance their daily operations with powerful integrations, including Quickbooks Online (which syncs customer and supplier invoices, credit notes, and payments two ways between Commusoft), Stripe, Zapier, Gmail, and many more. Commusoft’s integrations are purpose-built, with client success and happiness in mind. With seamless updates, businesses can focus on providing world-class customer service without being bogged down with trivial tasks.

Learn more about Commusoft’s Integrations.

Accounting integrations

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Wolseley logo
Parts arena for plumbing and heating engineers
Stripe integration website logo
Pipedrive logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
sumup integration logo
Zapier Logo
naturalforms integration logo

Schedule a Call