SumUp

Grow your business by accepting card payments today with SumUp!

 

The Commusoft app connects via bluetooth to the SumUp Card payment terminal. It's really simple to use and will take payment in seconds!

Avoid late payment from customers

By taking payment on-site you can avoid late-paying and non-paying customers

Take on-site payment

Quickly and efficiently process transactions on the move and allow your engineers to take payments on-site

Sync payments with your invoices in Commusoft

Reduce the admin time of inputting sales orders and generating invoices

How does it work?

Once you connect the SumUp Card Terminal via bluetooth with the Commusoft app you will be able to take card payments from your clients. This allows you to invoice and take payment from your customers as soon as you finish a job, even while still at the property!

What Do I Need?

To get the integration working you’ll need to subscribe to both SumUp Payment and Commusoft software.

SumUp and Commusoft integration overview

SumUp is the leading mobile point-of-sale (mPOS) company in Europe. Tens of thousands of merchants accept card payments with SumUp, in 15 countries including the UK, Germany, and Brazil.

Commusoft is an online all-in-one workforce management software for the field service industry. Our system has a keen focus on plumbers, gas and heating engineers, electricians and oil technicians. It helps you to manage your customer database, estimates, jobs, engineer diaries, certificates, and invoicing.

When the engineer completes the job on their device, they can now take payment straight away using SumUp from within the Commusoft app.

 

The customer support we have received has been the best of any company we work with. Natalie O, A&G Group
The training we received was 5 stars and went above and beyond to ensure we were using all the functions the software has to offer. Luke S, Ableforce Services Ltd
Support team was amazing. Their knowledge was so good and it really helped us use the software exactly how we want it to work. Oliver G, Buckinghamshire Heating Ltd
The training was brilliant. Support staff was exceptional at her job and really puts you at ease with what you are doing on the software. David E, Epic Global Group Ltd
Can't reiterate enough how much I enjoyed training with the customer representative. She's a credit to your company. James G, Ledi Plumbing & Heating
The initial raining over the telephone was in-depth and lots of support was given. Sue J, JDL Electrical Systems Ltd
 

Frequently Asked Questions

Do you require the SumUp app installed on my device to use the integration?

Yes, if you’re using an Android device. No, if you’re using an iOS device but it won’t hinder the integration to have it installed. 

How does this integration work?

You can choose SumUp as a payment method on the Commusoft mobile app which then initiates the SumUp app or another interface on your mobile device which connects to the card reader. This allows you to process the card and automatically marks the invoice as paid in Commusoft.

Can I process a refund for these SumUp payments in Commusoft?

Refunds will be managed via SumUp in order to ensure compliance with PCI regulations.

If I take a payment through Commusoft with SumUp, will it mark the invoice in Commusoft as paid?

Yes, the integration automatically updates the invoice and marks it as paid.

Does the SumUp payment go directly into my bank account?

SumUp offers a variety of payment solution agreements, depending on your business model. The type of agreement and account you have with SumUp will decide whether payments go directly into your bank account.

Does Commusoft handle the fees that SumUp charges for transactions?

No, you will need to adjust this fee manually in your accounting package.

Can I store card details for future invoices raised against the customer?

No, these details can not be stored when processing the payment, as it would break PCI DSS compliance rules. 

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