Commusoft vs BigChange

The Premier BigChange Alternative

Commusoft and BigChange both provide job management software for field service businesses. With Commusoft's job tracking and scheduling tools, powerful integrations, and customer-focused features, it's a logical BigChange alternative.

  • Mass scheduling capability powered by a route-optimisation engine
  • Automatically send service reminders to customers via email, SMS, or letter
  • Real-time vehicle tracking with customer-facing portal
  • Accounting integrations to Sage, QuickBooks, Xero, Kashflow, and FreeAgent
  • Payment integrations with Stripe, Worldpay, and SumUp
  • Thrive with Commusoft's dedicated training and customer support team

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Don’t be left feeling shortchanged

At Commusoft, we always make sure that our software is the best fit for your company. Our clients choose to stay with us for many years, not because they have to, but because we’re helping their business grow, optimise, and become more profitable. This is what makes us the best BigChange alternative. Keep reading to find out more about Commusoft vs BigChange or get in touch with our team and find out if Commusoft’s right for you.

GetApp Category Leaders 2023 Commusoft is a G2 High Performer 2024 Capterra Building Maintenance Shortlist

Powering The Trades Industry

Commusoft rating on Google is 5 out of 5

118 reviews

Commusoft rating on Capterra is 5 out of 5

192 reviews

Commusoft rating on G2 is 5 out of 5

30 reviews

Track Every Appointment Against a Job

Compared to BigChange

In Commusoft, each job is tracked via a single record (and job number) regardless of how many appointments or visits are scheduled against it. So, if an appointment was cancelled, an additional visit was required, or the job was always going to take several visits to complete – that full history will be visible from the job record. This allows office staff and engineers to see the full picture of everything that has happened (and when) for that individual job.

Learn more about Job tracking with Commusoft.

Job and property overview

Bulk Schedule Outstanding Jobs

Commusoft vs BigChange

If you’re a company with 50+ engineers, scheduling jobs will inevitably be challenging. With Commusoft’s intelligent scheduling feature, you can mass schedule many appointments at once. Simply select the jobs that need booking from the list of unscheduled jobs and let the system do the rest. The powerful route-optimisation algorithm takes into account shift patterns, engineer skills, and driving distances to find the most efficient schedule and deploys those appointments straight to the diary. There’s no easier way to book tens or even hundreds of jobs at once!

Learn more about Intelligent scheduling.

Mass scheduling

Automatically Send Service Reminders

Commusoft vs BigChange

Field service work typically includes recurring service jobs, such as annual safety checks and inspections. Commusoft makes it easy to set up service reminders, so your customers are automatically notified by email, SMS, or letter when their service is due. Plus, with online booking, your customers can easily book their own service appointment too – convenient and quick for both parties.

Learn more about Commusoft’s Service reminders.

Service reminders portal

All the Integrations You Need

Compared to BigChange

Integrations are essential for building a cohesive digital experience for your business and no integration is more important than your accounting software. That’s why we integrate with 6 different accounting packages: Xero, Sage Accounting, Sage 50cloud, QuickBooks Online, QuickBooks Desktop, FreeAgent, and KashFlow. That’s not all – we also integrate with payment companies like Stripe, SumUp, and Worldpay to offer streamlined ways of taking payments both online and on site.

Learn more about Commusoft’s Integrations.

Accounting integrations

Let Customers Track Engineers En Route

Commusoft vs BigChange

Commusoft’s real-time vehicle tracking gives you increased accountability and helps you schedule work more responsively, but it can also help you improve customer experience too. With our engineer profile portal, you can allow customers to track your engineer as they travel to their property. They’ll see who will carry out the work, how long until they arrive, and any credentials such as Gas Safe number. This reassures customers and gives them access to the sorts of digital tools that consumers are increasingly expecting.

Learn more about Real-time vehicle tracking.

Engineer tracking portal on mobile

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Wolseley logo
Parts arena for plumbing and heating engineers
Stripe integration website logo
Pipedrive logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
sumup integration logo
Zapier Logo
naturalforms integration logo

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