Asset management for field service businesses

Having the right information to hand is critical for effective asset management. With a single click, you can view all of the assets at a property and the location of other items such as the carbon monoxide alarm. This not only speeds up your response, but avoids wasting time in the field, or long phone calls when booking in a job.

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Asset management software

Commusoft lets you keep a record of what boilers, fires, cookers and other assets are installed at a property, whether gas, oil, electric, solid fuel or other. Furthermore, assets can be linked to jobs, service contracts, and PPM schedules for comprehensive asset management.

Get the full picture with Commusoft asset management

Keep track of locations

Commusoft stores accurate and up-to-date information about properties and related assets. This can save large amounts of time and reduce costs as engineers know what to expect when they arrive at a property.

Web and mobile access

Whether you’re on a mobile, or in the office, you can access all of this asset data and history with a single click. Everything is synced in real time, so you’ve always got the most up-to-date information.

Detailed asset history

Having as much information as possible whether in the office, on your PC/Mac, or on site can make all the difference. Commusoft lets you store industry-specific asset data, including model and serial numbers, location and zone, and even create sub-assets.

Commusoft assets feature

Accurate asset records

Record all the relevant data for a property’s assets in an accurate and managed database. That includes job and work history relating to assets, linked contracts or PPMs, any associated sub-assets, and detailed location data. If your business utilises non-standard asset structures, we offer the ability to create custom asset classes as part of Commusoft’s Automation plan.

Asset management on mobile

Access information anywhere, anytime

Your Commusoft asset database is available anytime, anywhere, even without an internet connection. Your engineers can access up-to-date asset information on their mobile. This helps reduce the number of enquiry calls they make, further reducing the burden on the team back in the office. If you don’t have a central office, then being able to access the asset database from a mobile device is essential for you to be able to work smartly.

Asset history on mobile

View asset history with a single click

Understanding the history of an asset can be the difference between fixing it and suggesting a replacement (which could be worth £100s or £1000s to your business). Knowing upfront that an asset has already been serviced or repaired dozens of times helps your engineers make sensible decisions and provide advice to customers. Commusoft lets you view an entire asset’s history, including engineer notes and who installed the asset, all with a single click.

Certificate creation

The best people to capture asset information are your technicians. They are on site and can easily gather information as they go from property to property. Commusoft enables them to add assets and create certificates from their iPhone, iPad or Android device anywhere, even without an internet connection. In this way, you eliminate additional paperwork when the technicians arrive back at the office.

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