Our job tracking software is designed especially for field service businesses

Having the right job tracking software can mean the difference between a highly efficient, profitable business and one that’s disorganised and struggling to keep up. Get more jobs booked in and track the progress of all your work with Commusoft.

Watch the FREE demo


Manage all your jobs from booking to completion with Commusoft's job management software. Tracking and analysing work performance has never been easier.

Centralise your business processes

Create jobs in moments

Simply pick a date and time, engineer, and create a new diary event with Commusoft’s intuitive drag-and-drop scheduling. For responsive scheduling you can rely on our real-time vehicle tracking feature.

Track and organise work

Want to know how much time your engineers are spending on site or which parts are being installed? View a detailed job history and use our comprehensive job management reports.

Send real-time updates

Everyone’s kept in the loop with real-time updates across the Commusoft app. For example, engineers receive a notification when a job is scheduled for them and office staff can see exactly when jobs have been completed.

Gas software diary view

Efficient job scheduling

With a full diary view available in daily, weekly, monthly and map view options, you can see at a glance exactly how your staff will be spending their days. To rearrange jobs to better suit your engineers, simply drag and drop events to the appropriate time. With careful planning and the help of Commusoft’s job management software, you can reduce travel time between jobs and become more productive and efficient.

Job reports menu

Track job status

Completing a field service job is rarely as straightforward as turning up, completing the work from start to finish and leaving with zero complications. Job tracking software allows you to assign a status to every job from any device and location so you know exactly what needs to be done.

  • Waiting to hear back from tenants
  • Engineer visit booked
  • Awaiting parts
  • Complete and waiting for invoices
  • Job on hold
  • and more…
Job management software confirmation email

Send confirmations and reminders

Once you’ve booked a job into the diary, you’ll have the option of sending a confirmation to your customer and a job sheet to your engineer. With email and SMS text message confirmations, you reduce the possibility of being unable to access a property and therefore unable to complete work. If anything changes, you can simply send an updated notification to keep your customer informed.

Gas software job management with mobile app screen

Provide engineers with essential information through the mobile app

Keeping your engineers informed when they’re on the road is one of the challenges of running a field service business. Job tracking software allows you to instantly notify your engineers of any changes and stores important job and customer details alongside the work event. They’ll never be caught out again.

Gas software certificate job rebooking

Track cancellations, job rebooking and job recalls

It’s an unfortunate fact that customers sometimes cancel. These interruptions to your engineers’ schedules can cause disruption and wasted time. Using job tracking software, you can quickly notify your engineer of any changes and move jobs around to fill the gap. You can also rebook postponed jobs and manage multiple visits to a particular job site.

Customer signature on an Android device

Go paperless with job feedback and requests

Keeping paper job sheets and order forms neat and tidy is a never ending battle that feels impossible to win! Eliminate messy, disorganised papers using the Commusoft mobile app. Your engineers can complete job feedback, estimates, order parts, fill in certificates, set office tasks, invoice the customer and more all from the job site. You can even capture legally compliant digital signatures from the customer.

Job management software time sheets

Create accurate time sheets and profit reports

Commusoft’s comprehensive reporting feature allows you to create accurate timesheets and profit reports that break down the cost of labour, parts, travel and other expenses against each job.Commusoft can automatically calculate the time an engineer spends traveling and at the property, based on their inputs to the mobile app. This insight lets you know when to make adjustments to keep your business profitable and growing at a sustainable pace.

From the Blog