Create jobs in moments
Simply pick a date and time, engineer, and create a new diary event with Commusoft’s intuitive drag-and-drop scheduling. For responsive scheduling you can rely on our real-time vehicle tracking feature.
Track and organise work
Want to know how much time your engineers are spending on site or which parts are being installed? View a detailed job history and use our comprehensive job management reports.
Send real-time updates
Everyone’s kept in the loop with real-time updates across the Commusoft app. For example, engineers receive a notification when a job is scheduled for them and office staff can see exactly when jobs have been completed.
Efficient job scheduling
With a full diary view available in daily, weekly, monthly and map view options, you can see at a glance exactly how your staff will be spending their days. To rearrange jobs to better suit your engineers, simply drag and drop events to the appropriate time. With careful planning and the help of Commusoft’s job management software, you can reduce travel time between jobs and become more productive and efficient.
Track job status
Completing a field service job is rarely as straightforward as turning up, completing the work from start to finish and leaving with zero complications. Job tracking software allows you to assign a status to every job from any device and location so you know exactly what needs to be done.
- Waiting to hear back from tenants
- Engineer visit booked
- Awaiting parts
- Complete and waiting for invoices
- Job on hold
- and more…
Send confirmations and reminders
Once you’ve booked a job into the diary, you’ll have the option of sending a confirmation to your customer and a job sheet to your engineer. With email and SMS text message confirmations, you reduce the possibility of being unable to access a property and therefore unable to complete work. If anything changes, you can simply send an updated notification to keep your customer informed.
Provide engineers with essential information through the mobile app
Keeping your engineers informed when they’re on the road is one of the challenges of running a field service business. Job tracking software allows you to instantly notify your engineers of any changes and stores important job and customer details alongside the work event. They’ll never be caught out again.
Track cancellations, job rebooking and job recalls
It’s an unfortunate fact that customers sometimes cancel. These interruptions to your engineers’ schedules can cause disruption and wasted time. Using job tracking software, you can quickly notify your engineer of any changes and move jobs around to fill the gap. You can also rebook postponed jobs and manage multiple visits to a particular job site.
Go paperless with job feedback and requests
Keeping paper job sheets and order forms neat and tidy is a never ending battle that feels impossible to win! Eliminate messy, disorganised papers using the Commusoft mobile app. Your engineers can complete job feedback, estimates, order parts, fill in certificates, set office tasks, invoice the customer and more all from the job site. You can even capture legally compliant digital signatures from the customer.
Create accurate time sheets and profit reports
Commusoft’s comprehensive reporting feature allows you to create accurate timesheets and profit reports that break down the cost of labour, parts, travel and other expenses against each job.Commusoft can automatically calculate the time an engineer spends traveling and at the property, based on their inputs to the mobile app. This insight lets you know when to make adjustments to keep your business profitable and growing at a sustainable pace.
Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more organised, efficient and profitable by booking a call with our team. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of all-in-one job management software.
- Works on Any Device
- All-in-one Software