Track jobs, receive real-time updates, create essential documents, order parts and more with mobile workforce management for your field service business.
Creating a more flexible, efficient workforce
Go paperless
No engineer enjoys carrying stacks of papers between jobs. The Commusoft mobile app takes everything digital
Real-time updates
Get immediate notifications when changes are made to a job or event — your engineers and office staff can work more in sync than ever
Keep track of your team
Mobile workforce management lets you track the time your engineers spend onsite and travelling between jobs so you can create easy, accurate time sheets
Manage your business from the device you’re most comfortable with
Commusoft can run on iPhones, iPads, Android mobiles or Android tablets. The experience is adjusted and optimised for whichever device you choose to use. From the web app, owners/managers can adjust access levels allowing a customisable experience for mobile device users. With full permissions, you can view everyone’s diary, book, edit and cancel jobs all from a tablet.
Get access from anywhere, even without a signal
Engineers work all over, and there’s no guarantee of finding a 4G or Wifi signal. Luckily, that’s not an issue with Commusoft’s mobile workforce management. Even without internet access, you can see all your important information and create new documents. Your app will save updates locally and automatically sync as soon as you have a connection.
Send instant updates
Mobile job management software allows you to run your business wherever you and your staff are located. Any changes that you make through Commusoft will be immediately communicated to all affected app users. For example, as soon as a job is completed, the engineer can send a notification to the office staff who can then raise an invoice.
Track every job through to completion
View a complete job history and monitor status changes as they happen. Each stage of the job is tracked so you know exactly when your engineers are on the move, arriving at a site or heading back to the office. Having a complete overview of their diary means you see when there’s time to book additional jobs and if they’re running late or completing work early.
Create digital certificates
The Commusoft app supports a number of industry certificates including the Gas Safety Certificate, PAT Test Certificate, DEICR and more. You can input the data directly into your mobile device and generate simple, branded certificates that can be emailed to customers while on site. Digital signature capture makes everything legally compliant and protects your business.
Generate invoices from anywhere
Feel like your office staff are overloaded with jobs in need of invoicing? It’s all too easy to end up missing some and lose out on crucial business revenue. With mobile workforce management from Commusoft, engineers can create and send out invoices directly from the job site as soon as the work is complete. It’s a great way of staying organised and improving your cash flow.
Create photographic records
As the saying goes, a picture is worth a thousand words! Mobile job management software allows you to take photos on site with your device and attach them to the job. This is a great way of providing evidence of the condition of the job site before and after work commenced, which can be helpful for mitigating customer disputes.
Create estimates from anywhere
Chasing customers to accept estimates can be a real drain on time. The longer they have to mull it over, the more options they consider and the less likely it is that they’ll choose your business to provide the work. With the estimates feature available through Commusoft’s job management software, you can create estimates and have customers accept them before you’ve even left the job site. This will turn the estimate into a job ready to action.
Request or order parts
Having the right parts makes your engineers more prepared and efficient, and increases their professionalism in the eyes of your customers. You can request parts from the office, state that you’ll be installing parts from the van or order new parts from suppliers using your mobile app. Commusoft also integrates with PartsArena Pro, which can be used to identify unfamiliar parts from thousands of appliances.
Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more organised, efficient and profitable with a free two-week trial. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of all-in-one job management software.
- Works on Any Device
- All-in-one Software
