24/7 Self-Service
A digital portal gives customers the flexibility to review, choose, and pay for services when it's convenient for them.
The harder it is for prospects to review and accept your proposal, the less likely they are to move forward with your business. Say goodbye to PDF and paper documents with Commusoft, and remove the need to manually handle acceptance, customer choices, and payments over the phone or email. With a 24/7 proposal portal, prospects are empowered with everything they need, elevating customer satisfaction and boosting your win rate.
A digital portal gives customers the flexibility to review, choose, and pay for services when it's convenient for them.
Prospects can choose the options, add-ons, and upgrades that best suit their needs, without confusion.
Allow customers to pay deposits and choose financing, without calling your office and sales teams.
Our proposal portal works on any web or mobile browser and can be shared with prospects via email or text message.
The proposal portal guides prospects step by step making it simple for them to accept your offering.
Know when prospects have opened the portal, if and where they dropped off, plus receive instant notifications once actioned.
To make it simple for your team, portal content is instantly generated from the proposal without any additional configuration required. With a click of a button, salespeople can send a templated email or text message to the prospect including the self-service portal link. Custom styling and colour options ensure the portal matches your branding and gives a sleek and professional experience to prospects every time.
With multi-option proposals, it’s simple for prospects to select exactly what they wish to purchase. You can cleanly present your options and prices alongside a short sales description, while moving prospects toward your most profitable offerings. In addition, Commusoft empowers you to pitch optional add-ons or complementary services that can drastically increase your ticket price.
Beyond options and add-ons, Commusoft enables your sales team to effortlessly upsell alternate parts to increase your revenue further. For prospects that like to have the best of the best, ‘upgrading’ their installation with superior parts or components can be hard to resist. Incrementally adding costs in bitesize chunks can be easier for prospects to swallow and may encourage them to spend more than they otherwise would have.
Transparent payment options help you secure any necessary deposits and confidently move ahead with the job. Commusoft’s self-service portal empowers prospects to conveniently make credit card payments via the Stripe integration, without your team lifting a finger. If you wish to offer financing to help customers afford higher-end installations and services, all the details can be presented, including length, rates, and monthly payment.
A proposal portal is a digital experience that allows prospects to review your services, accept options, add-ons, and upsells, and evaluate payment terms.
Personalised portals built with Commusoft can be sent to prospects via email or SMS with a simple click of a button. This secure solution enables prospects to review their proposal, select the service options that best suit their needs, and make a deposit payment. Furthermore, they can select financing terms, and verify their contact information. This improves your deal win rate while giving service dispatchers and engineers all the context they need when booking the job and carrying out the service.
Even more, sales teams can add rejection reasons for prospects to select, making it easier to identify shortcomings and opportunities to improve.
Ready to start sending digital proposals? Book a call with our team today!
Commusoft’s sales proposal portal software pricing depends on how many licenses you need, and which of our powerful plans you choose!
Discover more ways Commusoft Sales helps sales teams take all aspects of selling to the next level!
Get a centralised overview of specific deals, empower salespeople with all the necessary context they need, and action tasks straightaway.
Improve your job win rate by building professional proposals, tailor your offerings to suit each opportunity, and impress prospects with digital documents.
Enable business decision-makers to price each sale for profit, and establish beneficial margins, and understand how each service you offer impacts company revenue.
Encourage more prospects to choose your team by offering unmatched financing options. This solution enables customers to select higher-quality services, without stress.
We walk through each component of a great trades sale proposal, how they differ from quotes, and how proposal management software can optimise your sales process.
"We’re getting our proposals out in record time; which means we can focus our time elsewhere which is the biggest plus!”
Learn more about other self-service experiences available on the Commusoft platform and how they can improve your customer journeys.