Electrician Software for Field Service Businesses

Commusoft’s electrician software is designed for field service businesses to streamline and organise the day-to-day running of their electrical business.

 

Schedule electricians in moments

Commusoft electrician software lets you organise and book jobs with simple drag-and-drop scheduling. Office staff can plan and rearrange jobs in seconds, whilst your electricians will receive notifications straight to their mobile. With the Commusoft app, your team stays completely in sync and field electricians benefit from accessing their full diary and more, no matter where they are.

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Automatic inspection reminders

Repeat inspections and services can be created to automatically send reminders to customers, letting them know an electrical service is due. Set up your service reminders to recur at any time interval and generate personalised communications based on your templates. So whether you're conducting annual services or a 5-year EICR, Commusoft electrician software can handle it. Automated service reminders is an important method of retaining customers and growing repeat revenue.

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Service reminders earn more business
 

I can run my business and be a gas engineer and electrician all from one place.

I would not look anywhere else as I have everything I need to be an electrician and gas engineer and run a business at the same time thanks to Commusoft.

- Dalveer B., Director

Digital electrical certificates

Electrical certificates are a standard part of an electrician's day-to-day work and therefore a core component of any electrician software. Through the Commusoft app, certificates (such as PAT tests) can be completed in minutes from the property, saved and sent directly to customers as an email PDF or printed and posted. Electrical certificates can be signed digitally by the engineer and customer, are fully compliant, and also feature your relevant accreditation logos.

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Electrical certificates overview

Track asset history

Electricians install and inspect a broad variety of customer assets in both commercial and residential settings. With Commusoft's electrician software, assets can be updated from site, related work history can be monitored, and assets can be added to contracts and planned preventive maintenance plans. You'll always know what assets are installed at each property and have the ability to record any type of data against those assets.

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Electrify your customer journey

Commusoft offers a simple, searchable customer database to track customers and their work history. With the right information on hand, you'll always be able to delight your customers with an excellent customer journey. Communication logs, asset records, job history, invoices, and more are all trackable in Commusoft's electrician software.

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Domestic

Key Benefits

  • Get rid of paper job sheets
  • Offer better customer service
  • Benefit from automatic service reminders
  • Invoice from both site and office
  • Electrical inspection certificates

Non Domestic

Key Benefits

  • Create and manage service contracts
  • Manage PPM schedules
  • Monitor customer assets and history
  • Track customer SLAs
  • PAT testing certificates

10hrs saved managing schedules

35% improvement in customer feedback

15% reduction in total travel costs

20% reduction in no-access jobs

10% improvement in first-time fix rate

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