Increase yearly recurring revenue with service reminders

Boost revenue for your field service business with simple, effective service reminders that improve the customer experience and result in more jobs. Service reminders drive return business and are crucial for any healthy field service company. Manually sending these out is a tedious task. That’s why Commusoft's job management software automatically sends reminders for you based on your preferences.

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If you’re not sending out service reminders, you’re likely missing out on a large source of income. Commusoft makes it simple to automate this valuable process.

Maximise your business potential with automatic reminders

Outperform your competition

Almost every large asset you install comes with a service-dependent warranty. If your business isn't completing that annual service, your competition is. Commusoft’s automatic service reminders help you retain more customers by sending a reminder before service is due.

Send more than annual reminders

Not all services occur annually, that’s why our software allows you to customise your reminders to send across various timeframes. Create service jobs, and the reminder directly syncs with that job.

Customise your templates

Customise templates for each type of service reminder you send out. Set your message once and use it over and over again. Reminders are sent via email, text message, or letter. Our service reminders automatically include customer details, ensuring you provide a personalised experience.

Service reminder software automation

Automating everyday tasks

Commusoft automatically records when customer services are due and sends out service reminders for you. You can set how early the software sends the reminder and the customer’s preferred communication method. Reminders get sent by email, text message, or letter. All you need to do is relax and wait for your customers to book.

service reminders list

Keep track of customers who haven’t booked their service yet

To optimise customer service and revenue, it’s important to get in touch with customers who haven’t contacted you about their recurring maintenance job yet. Commusoft automates this process. By sending follow-up emails, text messages, or letter to the appropriate customers, our service reminder software reduces your administrative burden. With the simple click of a button, view a report showing all customers who haven’t booked their service. It’s that easy!

Appointment reminder letters

Utilise various email and letter templates

To keep business relationships strong, it’s important to send people the right reminders. Working with landlords, estate agents, housing associations, etc. is very different than working with private customers and companies. Commusoft provides a separate template for communications with multiple-property customers or businesses, in comparison to the one for private customers. This allows you to focus on highly specific and relevant information. Many businesses are already using this feature.

Service reminder timeframes

Adjust reminder timeframes

Our software allows you to create any type of service reminder as often as you like. This provides customers with regular and friendly service with virtually no manual input. Choose from several standard reminders, or create your own service reminder types as needed. This flexibility allows you to capitalise on more jobs and generate thousands of pounds worth of value for your business (try our calculator to find out exactly how much!).

Arrange access for service

Arrange access to the property

When dealing with private tenants, businesses, and other workplace addresses, you normally need authorisation to carry out your services. Commusoft makes it easy to identify such alerts and marks them as authorised or not authorised. You then send an email, text message, or letter to the tenant or business confirming that you have authorisation and to arrange access. This process ensures that relationships with landlords and tenants are kept polite and professional.

Calculate potential service revenue

Try our calculator to discover your potential service earnings

Sending service reminders can generate significant revenue and help establish long and prosperous business relationships with your customers. We’ve built a calculator that can give you an indication of just how much money service reminders might be able to generate for your business.

Head over to the calculator to get started >

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