Service windows let you schedule efficiently, whilst managing customer expectations
Service windows allow your business to book in an appointment at a particular time—for example 9:00 – 10:00—whilst presenting a different service window to your customer (e.g. 9:00 – 11:00). This means you can efficiently schedule your engineers’ jobs, whilst having greater flexibility in the event of unavoidable delays.
Improve customer satisfaction
This helps you improve your customer satisfaction by setting your customers’ expectations properly from the beginning. It also allows your to team better meet those expectations with realistic service windows.