Schedule Jobs in Seconds
Simply choose a time and create new jobs with our drag-and-drop diary. Or, let our smart scheduling algorithm handle it.
Job Scheduling Software
Maximise Productivity and Simplify Complex Scheduling
A robust scheduling platform and route optimisation makes it easier to manage reactive and planned maintenance appointments. This means you can maximise every engineer shift while reducing travel times and fuel costs. Discover how Commusoft’s job scheduling software offers unmatched business insights while keeping engineers, admins, and customers perfectly in sync.
Powerful Job Scheduling Software
Engineer Skills
Send the right engineer to the job by creating and setting skills like installation, maintenance, repair, and more.
Engineer Shifts
Set unique shift patterns for your entire mobile workforce so the right engineer is booked within certain timeframes.
Optimise Routes
Our smart scheduling system recommends optimal appointments by analysing existing events, drive times, and more.
Mass Schedule Jobs
Save time, money, and effort: admins can automatically schedule 1 or 1000 appointments without any headaches.
Mobile Diary Access
Take engineer diaries on the road! Remote teams will always know where to go and can update the office with a few taps.
Anthony
Boss
Frontier Plumbing and Heating
The diary system on this software is second to none. From booking, attending and completing a job report, there really is no other software currently on the market that can tick all the boxes for us!
Take Command of Engineer Diaries
Organise All Aspects of Team Scheduling
JOB SCHEDULING PLATFORM
Commusoft’s diary platform was built with flexibility in mind. With an array of different filters, timeframes, colour choices – and even a map view, you can see your schedule exactly as you need. Our intuitive drag-and-drop diary makes dispatching and rearranging jobs painless. Your dispatchers will understand which slots are available and can smoothly pivot whenever circumstances change. It’s never been easier to track and manage jobs, surveys, holidays, and other engineer appointments.
Maximise Productivity With Route Optimisation
SMART SCHEDULING SOFTWARE
Manually creating efficient schedules for multiple engineers is difficult for any admin. That’s why Commusoft lets you work smarter, not harder. Our route optimisation algorithm processes thousands of routes in seconds, considering existing jobs, engineer skills, shifts, holidays, and estimated drive times. All your admins need to do is select the suggestion they think is best. This guarantees highly efficient routes that fit perfectly into your teams’ schedules.
Transform Scheduling Today!
Improve Efficiency With Optimised Scheduling
Better Manage Customer Expectations
SERVICE WINDOWS
Last-minute changes and delays don’t have to ruin your schedules – or your customer’s day. Commusoft’s service windows give your engineers wiggle room when they’re running early or late. You can book a job at a specific time, e.g. 9:00-10:00, and assign it to the ‘Morning’ service window. Whilst the engineer knows the exact appointment time, the customer is only informed of the ‘Morning’ time frame. Alternatively, you can give customers exact times – the choice is yours.
Reduce Calls Between the Office and Field
ENGINEER MOBILE APP
As soon as a new job is dispatched, your engineers will have everything they need to know through their Commusoft mobile app. Here they can access their diaries and can edit, update, and add jobs as needed. All engineer status updates, such as when they’ve accepted, arrived at, and completed the job, are sent back to the office, ensuring everyone is kept in the loop. Whether from the office or field, your team can schedule more jobs in less time, reducing stress for everyone involved.
Job Scheduling Software Features
-
Mass Scheduling
Perfect for planned maintenance appointments, your admins can easily schedule hundreds or even thousands of jobs at once. Set your parameters, and Commusoft handles the rest! With our route optimisation algorithm and cluster-computing framework, our powerful tech analyses and interprets the inputted jobs and your diary to find the most efficient schedule. Mass Scheduling is available on Commusoft's Automation plan.
-
Automatic Communications
Commusoft automatically generates personalised confirmations and reminders. For example, as soon as the engineer taps “Travel”, you can have an automated message sent to customers. Whenever anything changes, you can ensure customers are updated with the information they need, when they need it.
-
Self-Service Appointment Rebooking
Whether your business is closed for the day, phone lines are busy, or customers simply forgot, they can reschedule appointments via their job confirmation message. Empowering customers to help themselves lifts pressure from your admin team, and ensures technicians work from optimised schedules.
-
Set Engineer Skills
Guarantee the perfect engineer is selected for a job by setting different skills. These are completely customisable. Examples range from "repair" or “installation" to niche specialities like "EV charger replacement" or "backflow tester". This will help you improve engineer utilisation.
-
Set Engineer Shifts
Employee shifts are easy to create and maintain in Commusoft. Set full-time, part-time, or any combination of shift patterns visually communicated in your schedule. With these parameters in place, our system (and your admins) knows who to book for jobs. Plus, overtime rates can be associated with out-of-hours work for accurate cost tracking.
-
ROI Calculator
Intelligent scheduling software helps you fit in more jobs per day and reduces driving costs. If you're not sure if it's worth it, try our easy-to-use ROI calculator! We'll tell you how much time and money you can generate for your business.
Job Scheduling Software FAQs
-
Job scheduling software is a platform that helps admins organise all aspects of engineer scheduling, including team availability, skillsets, and last-minute changes. This helps admins create efficient calendars, and improve team utilisation.
Commusoft does this, and much more! We’re an all-in-one solution, replacing the need for multiple management software. Further, Commusoft’s service job scheduling software completely replaces the need for paper calendars and sticky notes. Customer and appointment details can be located and edited from one place. Even more, we offer a variety of automated features, such as internal and external communications.
Engineer scheduling software revamps traditional appointment workflows. Jobs within Commusoft can be added, edited, and deleted at any time, so your team can quickly react to any changes.
In addition, the Commusoft platform also offers self-service scheduling options for your customers. When circumstances change, any time of day, your customers can book, or reschedule appointments. This removes pressure from admins while guaranteeing your team provides the best customer experiences!
Leave appointment scheduling optimisation to us! Commusoft’s intelligent scheduling software suggests thousands of appointments in seconds based on appointment time, driving distance, engineer skills and shifts, and the type of job. Commusoft sorts suggestions from most to least efficient, so your admins and managers can feel confident making a selection. Once the job is scheduled, Commusoft will automatically alert your engineer’s mobile device. This ensures they’ll always be kept in the loop.
Ready to see Commusoft’s job scheduling system in action? Schedule a call with our team to get started today!
-
Yes; Commusoft’s engineer scheduling mobile app displays full job details, calendar updates, and syncs in real-time. Further, our mobile app offers many Wi-Fi free capabilities, so your team can stay productive no matter what. This ensures that your office team and mobile workforce will always be working in harmony.
Your engineers can view, edit, and update their diaries from their mobile app, eliminating the need for time-consuming phone calls to the office.
Read about how an optimised service dispatch software can help your business thrive!
-
Commusoft’s job scheduling software pricing depends on how many licenses you need, and which of our powerful plans you choose.
Our smart scheduling platform is available on our Customer Journey plan and higher.
Learn more about each of our plans and choose the best solution for your team!
-
We are fully devoted to customer training and care at Commusoft; if our clients aren’t successful, neither are we. To ensure you get the very most out of the Commusoft system, training is required when onboarding. We offer varying training packages based on the plan you choose. These are personalised, 1-1 sessions with an assigned Commusoft trainer.
Support doesn’t end following your last session; our dedicated client services team is available via email and phone support. We also maintain a dedicated Help Centre with articles covering all corners of the Commusoft platform. We’re there when you need us.
Learn more about training and onboarding with Commusoft here!
Explore Commusoft Jobs
Related Features
More Content
5 Job Scheduling Problems and How to Fix Them!
From double data entry to negative customer journeys and loss of income... we dive into 5 job scheduling problems and look at the options to resolve them.
Solving Job Planning Problems with Service Scheduling Software
As your field service business expands, you may be wasting resources by sticking with a scheduling system that can’t keep up with your growth. Here's five tips for scheduling!
Create a Successful Booking Journey With These Tips!
Ready to revamp your booking experience? We've got you covered. Here's four ways you can improve customer happiness while removing many admin burdens.
