Make Calls From Anywhere
With a VoIP system connected, your team can now make and receive calls from their computer using their regular VoIP phone number.
VOIP PHONE SYSTEM (BETA)
Answer the Phone Professionally, Every Time
We are currently beta testing our VoIP functionality that allows you to integrate your existing VoIP phone system directly into Commusoft. By combining customer and job data with your VoIP phone, office staff instantly have relevant details at their fingertips when the phone rings, empowering your team to handle calls more quickly, while providing fantastic customer service.
Overhaul Customer Communications With Our Voip Phone System
Desktop VoIP App
No additional hardware required! Simply connect your VoIP system to our softphone system.
Software Dialer
Make calls, log notes, and save call recordings, all from Commusoft’s VoIP app.
Seamless Commusoft Integration
Quickly call any customer in your database, attach notes to their record, and view job histories.
Chris
Director/Engineer
Aurora Heating Ltd
I hate writing reviews but would have felt guilty not to give credit where due with Commusoft. The team at Commusoft and their level of service have always been top notch! You ask - they help.
Empower Your Mobile Workforce
Make and Receive Calls From Your Computer
VOIP CALLS
Commusoft’s VoIP phone system shows which customer is calling. Instead of frantically searching for information, and asking the caller to explain who they are, your team can answer the phone using the customer’s name. They’ll appreciate the personal touch and relevant work information on hand.
Work From Anywhere
REMOTE VOIP PHONE SOLUTION
With our VoIP phone integration, it isn’t necessary for your admin team to work from your office. Empower them to work from home, or wherever they’re able with their laptop. All notes and recordings automatically sync with Commusoft, so no details fall between the cracks.
See How VoIP Can Increase Your Productivity!
Be Ready for Anything
Provide a Personal Touch
INSTANT CUSTOMER RECORDS
Commusoft’s VoIP enables your team to provide accurate information and offer a premium phone experience for your customers. They’ll be pleased when your staff answers their call already knowing their name and work and estimate history with your company.
Stay Organised
CALL NOTES AND RECORDINGS
Your team can log notes while using VoIP phone. The note will automatically be saved against the customer so everyone in Commusoft can see the call notes and properly understand what has occurred with the customer. If needed, your team can review previous calls too.
VoIP FAQs
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We are still beta testing the VoIP functionality within Commusoft, as it is heavily reliant on different VoIP providers. For clients on the Customer Journey plan and above you can request this feature to be activated on your account. This gives you the ability to test it with your VoIP provider.
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Not at the moment; there are many VoIP providers our there. We will happily provide a trial for you to test your VoIP system first.
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Our VoIP phone system pricing depends on how many licenses you need, and which of our powerful plans you choose.
Our platform and suite of tools support both small and large service businesses with a minimum of 4 contracted licenses per account. Please note, our product is not suitable for businesses with less than 4 members.
Learn more about each of our plans and pricing.
Related Commusoft Features
Make the most out of your customer communications!
Service Contracts
Meeting SLAs and contracts is essential for all field service businesses. With Commusoft’s service contracts software, your team can manage and oversee all agreements.
Service Reminders
Assets and service reminders go hand-in hand, supporting PPM workflows. Keep your customers in the loop with customisable service text messages, emails, or paper letters.
Job Tracking
Empower your team to track all works from the office, or the road. Job sheets, reports, custom forms, and more, all sync in real time to the office, so nothing falls through the cracks.
Customer Database
Host each customer and company you service in Commusoft’s organised customer database. With job details in one central location, you can stay on-top-of each customer’s unique needs.
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