Scrap the paper burden
Misplaced invoices and lost papers waste time and hurt your profit margin. Bring your business online and benefit from a centralised, backed-up system that manages your whole business.
"Commusoft has made our job tracking very easy and we love that we're almost completely paperless!"
One team, working together
Reduce miscommunication and organise engineers without hassle. With both the web and mobile app, office staff and engineers are always on the same page and working together.
"The seamless communication between our office and field team is amazing!"
A more professional experience
Customers trust businesses that are organised and effective. Put your best foot forward with email and SMS job confirmations, engineer tracking, and automated service reminders.
"We regularly have great feedback regarding our prompt and efficient services. We couldn't offer this without Commusoft."
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- Instant updates from the office
- Forget paper job sheets - engineers receive job alerts and can manage their diary from the road via the iOS and Android app for mobile and tablet.
- Relay information back to the team
- Easily report on current job status, whether travelling, arrived, or completed. Plus upload photos, certificates, parts requests, and tasks for the office.
- Access work history and property details
- Always know crucial information such as previous completed work, installed appliances and last service date, and any other unique property details.
- Take control of everyday tasks
- Managers can simplify their daily routine with reliable software that both streamlines their work and eliminates unnecessary paper.
- Get a better grasp of employee time
- Forget unreliable self-reported timesheets. Track working hours with automatic timesheets that link directly to job sheet data.
- Manage teams, even from the road
- Whether at a job site or in the office, managers can see the team's diary, schedule jobs, and track company vehicles in Commusoft.
- Focus on the big picture
- Too many owners are bogged down with minor tasks and helping out with the admin. Paperless software frees up time to focus on business growth.
- Monitor job costing and profitability
- Accurate financial reporting allows for detailed reviews of job costs and pricing, making sure you are charging the right prices.
- Track vehicles in real time
- With Commusoft, owners can stay on top of their entire business, including knowing where company vehicles are at all times.
Manage customer data online
If you’re looking to digitise your business and cut back on paper, the customer database is the first place to start. Forget filing cabinets and spreadsheets, Commusoft can track all of your customer and related data in a searchable, cloud-based database. With field service businesses in mind, Commusoft records details such as landlords, estate agents, appliances, work history, on-site photos, and more.
Automatically send digital service reminders
Service reminders drive recurring business from your existing customers. By managing and sending out prompt automatic service reminders via email, SMS, or letter, Commusoft essentially does the work of an extra employee. Don’t worry about tracking which service reminders need to be sent and when, let the software handle it, while you focus on other areas of the business.
Forget paper certificates and go digital
Digital certificates offer many benefits over paper – they’re quick to complete, safely backed up, and easy to share. Engineers can fill out a variety of industry-standard certificates via the Commusoft phone or tablet app, straight from the job site – meaning no more messy or lost paper pads! Certificates feature your company branding and logos, compliant electronic signatures, and can immediately be shared with the customer by email.
Cost jobs more accurately
Knowing how much each job costs is crucial for setting prices and running a profitable business. Commusoft provides tools to track the cost of labour, travel, and parts with minimal admin, allowing you to easily understand your expenses and profits. Labour and travel are calculated automatically through the mobile app, so there is no need to manually input data or ask engineers to self-report their timesheets.
And much more
Commusoft offers many tools for growing businesses that are looking to go digital. With an all-in-one simple job management system, your entire team can work together in one place, whether they are creating estimates, raising invoices, managing suppliers, or generating reports. If you’re looking to give your small business a boost – get in touch today.