Manage your customer database

Commusoft field service management software has an incredible customer management database allowing you to Store and manage:

• Customers historic data
• Companies, estate agents and tenants information
• Appliances (including make, model, GC number, serial number and more).

Automatically send digital service reminders

Automated service reminder software helps you to keep in touch with your customers:

• Send service reminder emails, SMS and letters when a service is due
• Track which reminders have and haven’t been completed

Create and send estimates faster to your customers

Set up and send quotations to customers tracking work that needs to be done, costs, parts and final price. Convert the quotation to a job when it has been accepted.

Track jobs and parts of your field service engineers in real-time

Managing small and large jobs in your field service management software is easy. Engineers can access everything they need from their mobile/tablet to create a paperless experience:

• Track engineer visits
• See which parts are used
• Check job status and any remedial work required

Manage engineers' diaries with a powerful scheduling tool

Field service scheduling is an incredibly simple tool allowing you to:

• Drag and drop tool makes rearrange jobs easier and quicker
• Field engineers can access the diary sync in real-time
• Keep track of your engineers in the field in real-time

Manage your engineers on the field from your mobile when you’re online or offline

Whether you’re an owner, manager or engineer, your field management software makes it possible for you to manage your jobs and your business from any iOS or Android device with most of all the functionality that the computer system does.

• Control and access multiple engineers diaries on tablet devices
• Access to estimates and jobs while on the move.

Complete digital certificates and digital capture customer signatures onsite

Complete industry standard Certificates:

• Warning Notices
• Service Sheets
• Electrical Installation Certificates
• Minor Works, PAT test
• Customs forms and much much more.

Complete on site from a phone or tablet and gather customer and engineer signatures on the field service app.

Create, print and email invoices faster when the job is done and improve your cash flow

Easy-to-use invoicing allows you or your field engineers to complete jobs either from the office or onsite. Invoice and email invoices quickly, reducing delays and improving cash flow.

Understand how your business is performing with powerful reporting

Reports and charts help you track your businesses performance along with identifying where you could improve.