"We get a lot of comments from our customers saying how great we are, how well we've reacted to a call and a lot of that is attributed to the use of Commusoft. [...]
For anyone who is thinking about using Commusoft, I would definitely recommend it from day one!"
Commusoft’s client since 2010
Website : Alister Hubbard Gas Service
“The great thing about Commusoft is that it's all in one. We love the diary, the customer database and the interaction with our engineers. Before Commusoft life was difficult, without Commusoft we'd need to hire more staff. [...]
We needed a reliable software, and we found Commusoft. Now I can spend time planning targets of our business, what strategic approach we’re taking for new things because I don’t have to worry all the time to about the on going management because a lot of it it’s done by the software for me“
Commusoft’s client since 2011
Website : Ian Finch Plumbing and Heating Service Ltd
"Some our favourite features within commusoft is the mobile app that the engineers use. It gives us complete control over our engineers: They schedule their day from their phone it’s all completely automated so we don’t have to follow that back up. [...]
Software is a must for anyone looking to expand and progress their business. Commusoft is not only a software package, it is an other employee.“
Commusoft’s client since 2013
Website : Ideal Plumbing Solution
"For those considering Commusoft, a couple of things I will say. Firstly it’s a very intuitive program. Secondly there is a lot of video help, video tutorials you can use. Another thing I really like about the Company is that they are incredibly approachable. As a growing business Commusoft gives us the confidence to grow, it works great for us and I am sure it will work for a lot of companies.“
Commusoft’s client since 2011
Website : Mycroft Heating and Plumbing
"We’ve been using commusoft for probably about 6 years. It’s made our processes slicker, all admin becomes an easy process to handle. Commusoft allows us to give to our customer a more complete service. Whereas before you’re limited on the amount of information you can convey on an invoice or in a phone call, now we’re able to attach files, jobs notes etc. The engineers going well with the smartphones and this has allowed us to evolve as a company to give a better customer service."
Commusoft client since 2010
Website : WPJ Heating Services
"We used to do things the old-school way: We used a paper diary for jobs, Microsoft Word to send out invoices, and Microsoft Excel to keep track of money owed in and money owed out. So it was a lot of manually imported data. [...] With Commusoft, now I can be driving around, look at where an engineer is right now, and book a job on the go."
Commusoft client since 2017
Website : Thaw Out heating and plumbing
"[The reason we chose Commusoft] was partially due to a recommendation from an electrician friend of mine, but mostly it was just down to homework and comparing the different types of software,' says Brian Hardy, son of the founder of Heating South West. 'Commusoft seemed the most user-friendly, and I also liked the fact that it appeared to be constantly updating, constantly evolving, with more features always being added. That put my mind at rest that Commusoft was ahead of the game."Learn more »
[The Real-Time Vehicle Tracking System] makes you more conscious. It makes you think, 'Am I doing the speed limit? Am I cornering too quick? Am I braking too hard?' We're now in the low 30s in our other vehicle, which is good, and got a 12 last week on mine. We'll probably end up emailing the whole leaderboard to the operatives on a weekly basis. It could breed a good competitive spirit within the company.'
Commusoft is scalable, so we can add engineers on at any time and we're up and running fairly quickly. It's a nice system and it will work nicely with how we're growing."Learn more »
'[Before,] we had to produce the job sheet, transport the job sheet manually to somebody who's then fitting out a job and transporting it back to you manually, put that through the invoicing process, and load it onto the database so people know it's been done and so it alerts you the next year. Whereas what we have with Commusoft is a single process: Once you put it on the system, everything just follows through."Learn more »