Learn all about Commusoft’s new van tracking feature
Real-time vehicle tracking enables true oversight of your vans. See where everyone is in real-time and get access to crucial information like whether an engineer is on the move and how they are driving.
- What is Real-Time Vehicle Tracking?
- What vehicle trackers do we use?
- Map view for diary and scheduling
- Driving reporting tools
- Engineer profile portal for customers
Q: How do you assign a tracker to a user? or van?
You assign the trackers to a user, not a van. However, in most cases engineers will stick to the same van. The setting is under Quick links in the user settings.
Q: Why not use GPS from the engineer’s phone?
Actual GPS trackers can provide us with a lot more data, such as driver cornering, acceleration, braking and speeding. It also gives us more accurate location data. They can also be hard wired to the vehicle preventing them from being removed.
Tracking through a phone can be problematic as they run out of battery fairly quickly if they are sending data constantly. As well as this they can be turned off by the engineers if they don’t want to be tracked.
Q: Does it come with a SIM card? Do they need credit added?
We will install a SIM card for you. These are £10+VAT each and the data included is expected to last around 12 months of usage and is your responsibility to maintain.
Q: Can the engineers remove the trackers easily if they wanted to?
If you purchase the wired trackers, then these will be hard-wired to the vehicle which wouldn’t be easy to remove. The self-install version is simply plugged into the ODB II port, so can be easily removed.